Epson 1290 prints a ghost image in cyan or magenta

Hi Arthur -
If by "double-image" you mean that you see multiple identical images printed, but each is slightly offset and appear in yellow, magenta, or cyan ink colors, then it seems like the card is slipping within the printer as it prints. These printers print 1 color at a time, with a total of 5 passes to complete 1 card image - 1 pass each for the yellow, magenta, cyan, black & clear overlay panels of a standard YMCKO ribbon. If the card doesn't get positioned properly for each new panel on the ribbon, then the subsequent image will have a slight offset to it.

The fix could be as simple as a thorough cleaning - with supplies from a Fargo dealer (like us!) that are appropriate for that model. It could also be that the printer requires a ribbon-sensor calibration. To do this, you could need to download the Fargo Workbench Utility program from the HID Global website here: (Drivers Downloads) . There is a "Printer Information" view in this utility, and then a "Test" you can run called "Ribbon Calibration" - do it regardless of the cleaning.

If still not resolved, contact us or your Fargo dealer for further support.

Safe-Card ID Services
Charlotte, NC USA
https://www.safecardid.com/

Magenta Print head (print head has the LASER inside of it that writes the image on the drum) in this case it is the magenta LASER. Open and close the front door to reset. If it comes back replace the print head. Normal done as a set of all four. (Black, Magenta, Yellow, and Cyan). Worse case is the relay board is bad or the Image control Board$$$$$$$$$$$$$$$$.


Try this site as a start:


Precision Roller Printer Toner Cartridges Parts and Supplies Office...

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Imaging drum reach 20,000 (black only) or 5,000 (color), replace the image drum.

Supplies life
The life of the imaging drum depends on the number of black-only or color pages that print jobs
require. Imaging-drum life is also affected each time the device calibrates because calibrating causes the imaging drum to rotate. Imaging-drum life is measured in terms of number of rotations rather than number of pages printed.
The type and length of print jobs also affects drum life. A series of short print jobs uses more drum
life than an equivalent number of pages printed in a single large job. To extend drum life, print
multiple copies of a print job at one time rather than sending the same job to the device multiple times.
The life of a print cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, black print cartridges last an average of 5,000 pages and cyan, magenta, and
yellow print cartridges last an average of 2,000 pages. High-capacity cyan, magenta, and yellow print cartridges last an average of 4,000 pages. (A typical business letter has 5% coverage.)

Check out this link for Stylus drivers for your printer. What I have found is that you can always go down with printer model for updating drivers but not up. Just copy and paste into your browser.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14387&prodoid=28907797&infoType=Downloads&platform=All

Let me know if this helps, and if I can help you with anything else.
JimmyC

Hi armaskopljak:
You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
(high-capacity cartridge) or
7,500 (standard-capacity
cartridge) pages are
printed (5% print density).
Imaging Units At/Near end-of-life When 30,000 pages are
printed out or when the
pixel counts are
exceeded.
A fuse in the new
imaging unit will blow
upon installation,
resetting the counter.
Verify color calibration. Clean lenses.

Xerox Part Numbers

Toner Cartridges:
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
High Capacity Yellow 016-1979-00
High Capacity Magenta 016-1978-00
High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00

Imaging Units
Cyan 016-1993-00
Magenta 016-1994-00
Yellow 016-1995-00
Black 016-1996-00
Hope this helps

are u using refils????

You should print the "Repeating Defects Page" Using the printer's front panel menu keys perform the following steps:

1. With Information highlighted, press the OK button.
   
2. Scroll to Troubleshooting by pressing the Scroll Up or Scroll Down button.
   
3. Press the OK button.
   
4. Scroll to Print Quality Probelms by pressing the Scroll Up or Scroll Down button.
   
5. Press the OK button.
   
6. Scroll to Repeating Defects Page by pressing the Scroll Up or Scroll Down button.
   
7. Press the OK button to print the Repeating Defects Page.

Most likely you have a defect on your magenta imaging unit. Switch the Magenta and Cyan imaging units and try the test print....if you have blue spots 3 3/4 then it is the imaging unit (drum). If not you may need to change the belt cleaner assy.

If it isn't the imaging unit then it will be a problem with the fuser rollers, so replace the fusing assembly.

It sounds like something causing the print head to **** e.g. lack of lubrication on the track, missing teeth form the drive belt etc. Use MS Word (or something) to draw a black, magenta, cyan and yellow square, then drag the four squares so they completely overlap. Then lift up the printer top cover and print it. Watch the print head and see if you can identify the cause of the misalignment. Let me know what happens, or if you don't quite understand what I'm asking, come back at me.

Please rate this advice if it is helpful

Fix posted yesterday BUT after a few perfect print outs the problem seems to be recurring.... will report back later. Trant

What is the stats % of drums if low under 50% change them, soon as you add non Gen you throw a spanner in any attempt to fault find, fix is possible toner more than likely drum/drums, do a print of each colour and change drums as indicated by failure in its colour to print, check transport belt is OK and led heads are clean