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No, it is not caused by settings. Probably CCD sensor is bad. !!! Check if there is possibility of free of charge repair !!! Many models are repaired free with CCD broken, even warranty time is passed.
I Have had the same problem . There is one solution you can go to setting and try to fix the picture settings. For me it wasnt the case so I just bought a new one because fo the same money for it to get repair i can just buy a new one.
That lens error msg means that you need to send it in. There is no resetting that you can do to fix that.
Call the repairs center at 800-706-2534 and then keep choosing option 1. Tell them what's going on and that you would like to send it in for repairs. If they ask just lie and tell them you already talked to tech support. LOL