Unless I have the front wheels locked, they end up swiveling all around and getting caught sideways facing each other. I don't really like to lock the wheels b/c then I have to tilt/lift the front of the stroller to turn. I tried locking just one wheel, but then there's a lot of friction with turns. In the reviews people go on about how easy this stroller is to steer. what am I missing?
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all bugaboo strollers came with swivel front wheels . There is a white sliding button on the front of the swivel assembly that locks the swivel action. The swivel castors are only on the front but can be assembled incorrectly on the rear of the stroller
go to google and type in base.bugaboo.com and there is a pdf manual for the strollers.including how to assemble and the wheels and castors.
First remove the front wheel assembly from the pushchair by pressing in the two buttons on the sides and pulling it out.
Now look more closely at the assembly - on one side, just where it bends at an angle you will find a small hole, a couple of millimetres across. Take a small screwdriver or some other thin object and push it into the hole a little way, which presses a metal catch inwards, releasing the swivel assembly. While continuing to push this in pull the swivel assembly apart - grasp the wheels in one hand and the L-shaped plastic housing in the other and pull them apart.
Now clean all the surfaces with a piece of strong cloth.
When all the surfaces are very clean, take a can of TEFLON SPRAY and spray it onto all surfaces that rub against each other, before reassembling the wheel unit. Silicon grease is a cheaper alternative, but the teflon spray is supposed to be the best for lubricating all moving parts on the Buzz. Whatever you do, don't use WD40.
I have just fixed my stroller which had a similar problem. The wheel was still swivelling but it was sticking slightly. I noticed that the pin that locks the wheel in place was half out and therefore the wheel was getting caught on it. I undid the nut that holds the end of the wheel lock cable in place and tightened this as tight as I could which pulls the pin back into place (making sure that the switch is in swivel position). I then put the washer and nut back on (making sure cable was as tight as possible).