I have 7 incoming lines, I can receive calls on all seven, but I am not able to make outbound calls from any of those lines. I have 6 extensions, out of those six extensions only one is able to make and receive calls. My system is an NEC Electra Elite 192 phone system. If you can help please let me know.

Could be line trouble. Have your carrier check.

• Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
• Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
• Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.


• Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
• Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.

Just a guess but maybe changing the connections for the lines on the switchboard. This may also change their numbers though.

It sounds like the outbound Caller ID is not set up properly in form 22. You will need to insert *6 into the dial string. If this isn't set up, many carriers will reject the call as it doesn't see the correct outbound caller ID.

Sincerely,
Mark

Outbound yes, incoming no. In program 404, there are 8 lists of 10 numbers that let you set up restrictions and assign them to extensions.

I block my incoming calls by using my VoIP provider's call block feature.

Carl

That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

Consult an expert he will fix it bcos normally they wont let go their codes.

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you need to check the phone settings to se if you have the call barring feature set, if it is then remove it

master reset the phone or check your call barring feature and deactivate it.

In memory block 4-1 for the extension's port, The Lkey for the CO line is lit green for immediate ringing, red for delayed ringing, and off for no ringing.

In memory block 1-1-77 you enter the CO's delayed ringing timer in seconds.

I wouldn't try and deal with seperating into tenants.

What I would suggest is in 4-19 restrict outbound trunk access (corresponding Lkey for CO line is lit to restrict)
For example:
Stations 1-4 would not be allowed to dial out on CO lines 5-6
Stations 5-6 would not be allowed to dial out on CO lines 1-4

This way Company A is not tying up Company B's CO lines for outbound calls and vice-versa.