My sandisk mp3 1GB player been attacked by virus think so not getting inside of menu, so how to clear that virus, Its asking for format while go for open, if the solution is formatting means how to do that one, can any one guide me please as soon as possible.
Thanks in advance,
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Reset All NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED TO PERFORM THIS OPERATION! If your device freezes up press the Menu button and hold for 15 seconds. This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation will be gone.....IF that doesn't work try to recover...download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Star the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
k, so now the SanDisk sansa m240 1GB mp3 player, when you turn it on, it freezes.
I have tried to change the battery and everything and it still wont work. What is happening here? others that have had the same problem. I researched this online and found out that there was a rather large bad batch of these mp3 players shipped in December. they suggest calling sandisk tech support at 1-866-726-3475 for a replacement and getting a RMA number or going back to where you bought it and exchanging it.