My playerisnt responding

Hello to all, I updated my player with a large video file (about 450 mb..) and i started watching it. as i forwarded the video it got stuck and is now showing me the massage of please use the sansa media converter. now i can't do anything... cant shut the machine off... cant play any music... just viewing the error screen. some things u might wanna know 1. i did use the meda converter before i uploded it to my player 2.even plugging it in to the USB cable isnt showing me the device on the computer its brand new :(and i really need to get that fixed 10x

e260 Sep 25, 2007

I opend the back of the device and got the bttry out... that did the trick :) tnx anyway :)

1 Answer

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626 Answers

Press and hold the power button for 20 seconds to "reset" the device. Then try to re-start the device. Once its started, connect it to the PC and delete the movie. The video is either corrupt or you device has too much data on it. Best of Luck.

Posted on Sep 23, 2007

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