My printer is making a great noise and stopped printing and then displayed the code 07,010.43:59833 . From now on it is not printing at all and making noise all the time. THX Johanan
Hi jo47628:
Here is your problem:
7,010.43: The printhead is stuck in the tilted position, or is not able to tilt forward to
the print position, due to problems.
1. Reboot the printer.
2. Did this correct the problem?
Complete. Go to Step 2.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair/replace
the lock arms.
3 1. Has ink spilled ink around the printhead that
prevents the printhead from moving to its
center position? You should be able to
manually push the printhead right to left.
Clean the
printhead area.
Go to Step 4.
4 1. Does the X-axis motor drive the printhead to
it’s center position (so it can tilt forward)?
Go to step 5. Troubleshoot
the X-axis
drive.
5 1. Check the process gearbox for obstructions
or damaged.
2. Ensure the gears are correctly aligned and
homed.
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
Complete. Go to Step 6.
6 1. Has ink spilled on the head tilt gear on its
drive train (near left side of the printhead).
Clean the
gears.
Go to Step 7.
7 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch test.
2. Did the test fail?
Replace the
wiper drive
clutch.
Go to Step 8.
8 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
Drive Test.
3. Did the test fail?
Replace the exit
module
assembly.
Go to Step 9.
9 1. Use service diagnostics to run the Load
Maintenance Clutch test.
2. Did the test fail?
Inspect the
maintenance
drive system,
replace any
defective parts.
1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
Go to Step 11. Set the headtilt
gear.
11 1. Use service diagnostics to run the Tilt Axis
Drive test.
2. Did the test fail?
Replace the
process
gearbox.
Go to Step12.
12 1. Use service diagnostics to run the Process
Motor test.
2. Did the test fail?
Replace the process motor.
Hope this helps
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