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Kenmore 362.72201891 Post inside thermostat broken. Needs to be replaced. How do I get the capillary tube out? How do I put the new one in? Do I remove the whole back of the oven? Is there a step by step manual with pictures I can get for this model? Jeff

Posted by jeffSteiman on

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SOURCE: Gas stove with electric ignition (oven stopped working)

the electric ignition is bad and needs replaced in oven. I had the same problem a few months ago and it was the ignitor for the oven. if replacing it yourself, be very careful with ignitor, it is very fragil. do not touch ignitor itself, hold on to it by the base of it. they are not that hard to change.

Posted on Jan 31, 2010

Testimonial: "Thank you!! "


  • 43501 Answers

SOURCE: oven ignite does not turn on.

The ignitor is not working right and is going bad....
have the repair man replace the ignitor, or DIY....
Check out this tip about your problem...

Oven not Working or Oven not Heating
Oven Problems Replacing the Igniter

Posted on May 11, 2010


  • 15935 Answers

SOURCE: Kenmore oven baking element replaced wont heat or broil

It appears your ERC/CLOCK has failed in this instance.

For replacement parts - head on over to or and enter in your full model number for a full parts listing.
I recommend both sites because ...

FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.

If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.

Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Oct 01, 2010


  • 1 Answer

SOURCE: DCS RD 486-GD Oven thermostat small capillary

Hello everyone,
I am looking for Capillary temperature control Thermostat. nybody knows where can I find this part in Toronto?(GTA)

Posted on Jan 22, 2011


Steve Burt

  • 245 Answers

SOURCE: Kenmore 164d3871p002

Posted on Jan 23, 2012

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Related Questions:


Which is the measure of the capillary tube?? mi regfrigerator model is TFXW27F

Hello Roberto;

My name is Peter. I am a retired field service refrigeration technician.
Are you sure it is your capillary tube? If you found it broken, then you have lost your refrigerant. If you have found it broken, then you have a restriction in your seal system. In all of my years as a service technician I have never heard of a broken capillary tube.
A capillary tube is a short section of tubing 10-12" long. It is 1/16" in diameter with a sewing needle size hole through it. It is located coming off your evaporator coil in your freezer. On the one side of the capillary tube is 160 PSI of liquid refrigerant. The refrigerant passes through the capillary tube and transforms into 60 PSI of refrigerant vapor.
Don't give up. I am here to help you. Tell me more about what is happening, or better yet give me a call @ 443-306-1362.

How to replace thermostat

This all depends on the type of fridge. I had a problem with my fridge/freezer and it need a new thermostat.FIRST UNPLUG THE APPLAINCE FROM THE WALL SOCKET. Basically you need to get access to the thermostat and many models the control knob is on the inside and on some its outside on the top. You need to first undo the end where the capillary tube ends then remove the control knob. There is usually a nut holding the thermostat, remove that and also remove the electrical connector and simply pull until the whole of the capillary tube is out. Refit the new one in reverse order.

I have a true fridge mod number t55u-27-8 we keep salad in it and it keeps freezing all the salad please can you help ritchie

Hi, there are 3 likely things causing the problem.
Thermostat contacts faulty
Capillary tube(the thin tube connected to the thermostat) broken somewhere
Capillary tube not making good surface contact with the evaporator/cold plate.
A Leakey door seal is normally indicated by excessive frost buildup on the evaporator/cold plate over a short period.maybe the thermostat knob is slipping and not adjusting the temperature level of the thermostat...........

My chest freezer now runs continuously, I presume thermostat at fault. Is this easy to fix I am quite handy wth tools.

Good day,
They do a good job of hiding them, but it should be in the machine compartment near the compressor.
Not too hard to remove, but you must use caution, in removing the long skinny capillary tube that is inserted into the tube that runs into the cabinet. NO, IT IS NOT A WIRE. It carries a small refrigerant charge inside and if broken, the control is ruined.
Note: My experience, is the problem is a small loss of refrigerant charge in 90% of the cases, not the thermostat.
If the thermostat will not shut off, and the unit runs for in excess of 24 hours, the interior temperature should be colder than -10 degrees. Check first.
The purpose of a thermostat is not to turn the machine on, it's purpose is to turn it off.
If the freon charge is low, it will not reach the sensing capillary tube of the thermostat described above.
Dec 22, 2009 • Freezers

Freezer and fridge not cooling

compressor not on most likely.listen for a low hum inside or low down close to the floor in front of it.If no hum its not on.depending on age you can install a hardstart for it and get more life out of it.

A wire is hanging from the stove top down into the oven with no where to go. The stove is an old gas Kenmore slide-in. Will the house blow up if I use the oven? Any idea what this wire is for?

Are you sure that it is a wire ? It could be the capillary tube that has had the bulb broken off. The t-stat has a hollow tube (capillary) with a bulb on the end that senses the temp in your oven & tells the oven when it reaches the set temp to shut the heat off. The bulb usually is found towards the top of the baking chamber on either side or at the back. If this bulb is broken off, the t-sat needs to be replaced. There should be NO wires inside the oven, all wiring is routed on the outside of the baking chamber & is protected from the heat by a blanket of insulation.
Jul 09, 2009 • Ovens

The freezer works fine but the top is warm

hi there,

there are several factor to be consider in this problem
thermostat is not functioning properly- check if busted replaced
capillary tube clogged- check capillary tube if there is ice
develop in part of capillary tube if clogged up-purge the
Under charged on refrigerant-check by clamp ammeter
this solution should be done by certified ref/ac in to your service center.have a nice day

Capillary tube replacement

The True TSSU-60-16 uses an oversized (134A) refrigeration system with air flow directed at the pans.... if the capillary tube is plugged it will NOT cool at all.. most of the time a restriction (plug) is at the drier where the capillary tube goes into it.. as it is smallest passage in the system...hope it helps

Replacing a temp control valve on a true GDM 26 commercial refridgerator

Unplug the unit & remove the plate holding the thermostat. The capillary for the thermostat will go into a very small tube that runs into the evaporator coil. You will probably not be able to see the tube but will have to feel for it and get a good orientation for where it is located before you pull the capillary out. Try to measure the amount of capillary in the tube as you pull it out so you know how far you have to push the new one in and put some kind of tape or mark on the new capillary before you try to push it in. you might have to soap up the capillary to get it to slide easier.
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