Hi Chris,
I am very sorry to hear about this issue with your DC07 not picking up correctly. In most cases we may be able to resolve this issue by speaking with you directly and performing basic troubleshooting steps.
Please contact our US Dyson Helpline toll-free at 1(866) 693-9766 or our UK Support colleagues at 0800 298 0298.
Best wishes,
Jay
Dyson Customer Service
SOURCE: Dyson DC07, too much suction...?
have you checked that the roller is turning when the vacum is not in the upright position as ther are 2 belts 1 from the motor to the clutch and 1 from the clutch to the roller if the clutch belt breaks you will find it hard to push because the roller is stopprd.... lie the machine down on its side with the vacume in the open position not upright and check if the roller turns it should only stop when in the upright position. PLEASE MIND YOUR FINGERS.
SOURCE: No suction in upright position
Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.
And...call Dyson...their support is great!
SOURCE: Dyson DC07 Original won't pick up at base
Hi,
Lie machine on its side pull back handle as if vacuuming & switch on (KEEP YOUR FINGERS & ANY LOOSE CLOTHING CLEAR OF BRUSH ROLLER)
Brush should spin if it doesnt ensure clutch control knob on side of machine is in drive position if it isnt rotate knob by hand to drive brush should now spin.
If it doesnt & your machine has A clutch either clutch will need replacing or belts will need replacing.
Manuals are available to replace belts & remove the clutch from this site http://dysonmanuals.llc.nu/index.htm
SOURCE: Dyson Dc07
I had the same issue and solved it easily.My experience is the same as the March 6th response/ When you push your foot onto the base and then recline the handle, use your toe to gently push the very front of the base down closer to the carpet. This creates a much stronger seal and suction and picks up every bit of dirt easily. If i do not do this extra step the suction is much much less. I tried an experiment with sand that I poured onto my carpet. Initially, I went over the sand 4 times and the dyson 07 would only pick up 50 percent of the sand. I then poured more sand onto the carpet, and this time pushed the front lip down so it was contacting the carpet. This time only two passes were needed to completely **** up all the sand. Not sure why this is not in the manual but it really works. Good Luck!
SOURCE: beater bar on Dyson upright won't turn when handle is lowered
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.
OLD IS IN NEW IS JUNK!
Happy New Year!
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