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Ok, I tried to start my sansa now, and now it won't even start anymore. Before, it woudn't even play my music, now it won't even start! It displays the Sandisk logo, and then it turns white. It keeps doing that over and over again! someone please help my problem.
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Best of Luck.
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Good morning, afternoon, evening or night, whatever time you are viewing this. You are having trouble downloading videos onto your MP3 Player? Well there is a reason for and you probably won't like this... There is no way you can play videos on this MP3 Player. Sansa Clip doesn't support video files, only music files and audio podcasts. Sorry about this, but FixYa encourages you to come visit the website again soon. Again sorry, but I hope you have a good day, evening or night, whatever time you are viewing this solution post.
1 put on hold and hold record button while u turn on (your sansa is now in recovery mode) 2 connect your sansa to your comp via usb cable a box should show up saying the firmware version 3 close the window and disconnect your sansa (it will restart)
if that doesnt fix your problem try this...
1 connect your sansa to comp via usb cable 2 right click start on windows desktop go to explore 3 scroll down to your sansa's drive rifght click it go to properties 4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will work again
Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)