When installing it says an error message title ''severe'' text cannot create directory current file:*.*
I found the answer to this problem. The problem is the install tries to write to files in the c:\Documents and Settings\All Users\Documents directory. For some reason, that directory had lost the ownership. Try searching for "my documents access denied". For XP home, I had to boot in safe mode, then take ownership of the directory. Once I did this, the install could write to the directory and it installed!
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