NorStar Meridian M7310 Phone Logo

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Jadie Posted on Oct 03, 2013

Dial *298 to access voice mail through phone company and I receive "you are not able to make this call, please contact system administrator for assistance". I talk with our system admin and he knows nothing about this, says I should contact phone company, phone company says it is with the phone system... Help

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Rich Barnett

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  • Contributor 13 Answers
  • Posted on Oct 24, 2013
Rich Barnett
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My guess is that the *298 is interferring with the flash system. Have you tried selecting an outside line first and then dialing the *298?

Testimonial: "Did not work"

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Mar 18, 2008

SOURCE: Meridian M7310 phone system

We had a tech come in who has worked on the system a long time ago and he said because of the power surge it fried the Star Mini. He said they are hard to get and may have to search on Ebay. We only had a battery backup instead of a UPS.
So for now we are without voicemail.

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Anonymous

  • 4 Answers
  • Posted on Jan 30, 2009

SOURCE: No dial tone on receiver only on voice

make shure handset cord is Not pluged in to the Headset jack on the bottom, needs to be in the handset jack (look at the icons)

terry gormley

  • 52 Answers
  • Posted on Mar 13, 2009

SOURCE: One of our office Norstar 7310 phones was unhooked

The password you need is cnfig 266344 So you enter feature ** 266344 password 266344 this will get you in now go to maintenace and reset the phone its probably oos

consultel1

george peters

  • 860 Answers
  • Posted on Feb 25, 2010

SOURCE: I have a Norstar T7316E phone system. I need to

Depending on the type of voicemail you have It can be accomplished by calling in to the office and when the main greeting starts playing press **, the administrator mailbox number, the password and the pound key (the administrator password must be changed from 0000). Once in the mailbox press either 9 or 99 at this point you can re record the main greeting.

consultel1

george peters

  • 860 Answers
  • Posted on Feb 26, 2010

SOURCE: Feature Button

Sounds like the voicemail either is disconnected from the phone system or has lost power to the voicemail.Open the cover to the voicemail and see if there are any lights on in the system.If so then disconnect the power tho the voicemail for about 30 seconds. the voicemail could take up to 10 minutes to fully reboot.

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