I found this on HP's website. I hope it helpsPicture quality problems (such as lines, fuzzy image, or wrong colors)Check the cables and connections:
- Make sure that cable connections are securely fastened to the connectors and try reaseating the connectors. If connecting a device using component cables, make sure all three color-coded cables are connected correctly into the corresponding connectors.
- Check the condition and length of the cables. Cables that are longer than 3 meters (10 feet), become more susceptible to promoting signal degredation (small dots "sparkling" on the screen and image ghosting). Cables that have been bent or pinched may also cause picture quality problems. Replace the cable or try a different cable type.
Press the CH button to display a different channel. Picture quality problems on a single channel or on all channels may be caused by the TV station signal (antenna) or the cable signal source.
- Make sure that the image quality issue is not coming from your source signal.
For example: if the image quality issues occur while viewing TV, switch the source to a DVD player to see if the image quality problems go away.
If selecting a different input source (using the remote control) causes the problem to go away, troubleshoot the source device causing the problem - adjust aerial antennas, call the cable company for assistance, and .
If a picture quality problem occurs on all sources, the TV or its settings may be the cause of the problem. NOTE: Higher resolution TVs will make it much easier to view signal problems coming from source signals - especially TV signals. For example, if your TV cable company experiences heavy load on their system, you may be able to detect small miscolored squares that briefly scatter across the screen (macro-blocking). On a smaller standard TV, this type of quality problem is much less noticeable on a standard TV, but can become very annoying when viewed with greater detail.
- Open OSD to adjust the picture:
Press the Menu button to open the OSD. Select the Picture menu and adjust the image as needed.
If you cannot adjust the TV to fix the problem, reset the settings from the OSD to see if the problem goes away.
- Unplug the TV from its power source. With the power cord unplugged, press and hold the power button for five seconds. Turn on the TV. If the image quality problems still exists across all types of signal sources, the TV should be serviced.
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