MERIDIAN NORSTAR SYSTEM CURRENTLY HAS CD IN FOR HOLD MUSIC, WANT TO STOP THAT AND GO BACK TO BEEP BEEP WHEN ON HOLD.

press [Feature] # 86
to turn off Background Music (as Nortel calls it).
F86 to turn on
F#86 to turn off

Hi Marty,
Don't worry about counting your way through. Just log into the system, and you will see Terminals and Sets. Press next until you see System Programming, then press Show. Next until you see Hunt Groups, and press show. You can pick the hunt group you're changing and delete the extension from there.

If you're not seeing what we tell you you should see, double check the model of your phone.

There should be a radio or a music on hold player in the telephone closet nearby the telephone system. It might need to be tuned in or restarted (if its a music on hold player).

Meridian Norstar Programming Manuals Available. Call 905-204-6970 for details.
Link: http://www.alphatelecom.ca/meridian_norstar_manuals.htm

If it's enabled in programming, background music is enabled by pressing feature 86 this will allow the set to play the music thats heard when a person is put on hold to disable press feature #86

THE PHONE IN THE BACK IS THIS A NORSTAR PHONE. WHAT IS THE QWEST VMAIL AND WHAT DOES THE NORSTAR SYSTEM LOOK LIKE . SOUNDS TO ME THAT QWEST IS SUPPLING VMAIL AND NOT YOU OWEN NORSTAR COULD YOU CLARIFY THIS FOR ME.

Not too sure what type of manual you are looking for, but here is a useful link to have for a Norstar system information.

http://www.alphatelecom.ca/meridian_norstar_manuals.htm

Music on hold comes from an external box attached to the system cabinet. It should have a volume control on that box.

Search the web for a manual on how to use your phone.

If you are getting calls, then the lines are programmed in the system. There is no way to disable the transfer or hold buttons.

link to a m7310 manual, might help

http://www142.nortelnetworks.com/bvdoc/norstarbcm/m7310-2.pdf

you will need adobe reader