I have a hp laser jet printer that is printing every job twice, then prints a "job storage status page" stating an error telling me it is unable to store job at printer. How do I stop that?
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Well, that really depends upon how you are "networked". Obviously, the primary PC is USB 2.0 connected direct to the printer. When you send a print job, the PC merely starts the print job and sends it to the printer on the fly. The other PC must first spool the entire job, packet it up, send it to the network, then network sends it to the first PC, where it must unpacket it, and send it to the printer. This is definitely going to be slower than a direct connection. And if your network connections are wireless rather than wired, even longer.
Hi, According to your problem, The instruction is correct.First remove all pending print job from print queue by double click on printer in printers and faxes wizard. Then reboot the printer and system both. After turn on give a print job. If it doesn't help you then check the page setup in printer properties.
USB: Ensures that the USB connection from your computer to the HP product is working correctly.
Network:
Ensures that the network connection between your computer and your
network is working correctly. If the tool detects a network connectivity
problem, you will be prompted to run the HP Network Diagnostic Utility
for better results.
Spooler
: Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
Online status
: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Device manager
: Checks for problems in Device Manager that would prevent printing.
Print queue
: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port
: Checks the port settings for the HP product.
Driver
: Checks for alternate-driver settings.
Conflicts
: Checks for conflicts with other drivers, such as other printer brands.
Default printer
: Checks the default printer setting and prompts to select the HP product as default (optional).
i wanted to cancell a print job and i cancelled a print job by selecting and cancelling. Under status it shows deleting P.
but actually it is not deleted. without deleting this i am unable to
print the second job. How to solve this?
Cancel all print jobs because most likley you have an error in a print job so cancel them shut off your printer turn it on nd try to print again
BestWishes
-SunShine-
i am an expert in a different catagory,...
but i read your problem accidently and i had the same problem with my laser jet..
check the order list (in you PC screen in the right end of the START bar there is a little printer ...)click on it
and if you find a printing order of a blank page delete it...if not
then its not the same problem and am sorry i can't help any more..
Every print job, copy, and fax have the solid black line across the pages. I have changed the drum and the cartridge and even tried cleaning mode. Please help!!! I have a HP Laser Jet 2840 All in One
If you have your software driver or print job set to save your print jobs to the printer and your printer does not support this, you will get that error and status page. Here is what the User's manual says about print job storage:
"The printer supports two distinct job-storage features that you can use to initiate printing from the printer control panel after the print job is sent from the computer:
● Proof and hold jobs
● Private jobs
Make sure that you identify your jobs in the printer driver before printing. Using default names might override previous jobs that have the same default name or cause the job to be deleted.
The job-storage features require 48 MB of RAM. For printer models that have less than 48 MB of RAM, you can add memory so that they can support the features."
Check the way your print Jobs Spool up in your PC. you may have a totally different set up for printing in your new computer that takes two or three extra steps(such as spooling the print job) prior to actually sending it to the printer to be printed. If you have a user manual for your new computer, check the printer set up and see if it is set up to print directly to printer or print to spooling folder then to printer. Also try a different driver if you wish, I know the 2430 can use either PCL5 or PCL6 drivers... I'd start there and see if there is a difference.... the problem isn't your printer obviously its the way your computer is communicating to it. Best of luck to you.
Faxgenius.
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