My fi-5220C says No paper on ADF paper chute or Hopper. (Code: Ds32003)

There is an option in the dialog box where you select the paper source either ADF (chute) or flatbed. The options differs depending whether you are using twain interface for scanning or isis.
You need to select the proper source. If the paper source is correct then, probably, the paper sensor in the chute unit is not operating properly.

www.kofax.com and search fo fi-5220c. There are some software there for the MAC.

Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is resolved.
5. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values, replace Pick roller or Brake roller see if the error is resolved.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare

Adjust the feeding tray width to match the width of the paper.

Hello Sharon,

When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:

1. Remove all documents from the ADF paper chute.
2. Open the ADF while pressing down the ADF open lever. If you are using fi-6130 with the imprinter option attached, please open the imprinter and then open the ADF.
3. Remove the jammed papers from the ADF.
4. Close the ADF pushing the center part of the ADF carefully.

If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?

4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is

resolved.

5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.


Hope the above information is helpful.


Thanks & regards,
ScanCare

Hi,

U8 is the ADF Set-up Error. This error is displayed when Pick roller unit is locked in the upper position, release(lower) the Pick roller unit to resolve the error. Secondly, if the hopper is over loaded, reduce the document load on the hopper.

Hope the above information is helpful.

Thanks,
Scancare

Take it to Best Buy...let the Geek Squad handle the problem.

Hi, are you using Scannedallpro software? If so, press the batch scan setting button (2nd right after the white drop down menu). This will give you access to your settings. Select add, name your new profile appropriately, then select SCAN, Click SHOW CONFIRMATION WHEN NO PAPER IN ADF, then click on Detail Scanner Settings. This will take you to your options screen. Select either Duplex, for double sided or ADF Front side for single sided. You can choose to drop out blanks by clicking on the OPTION button at the bottoms of the screen, then JOB/CACHE, click the selection button for Blank Page Skip and choose the sensitivity. (I usually use a low setting). Click OK.
when happy with your settings click OK again, then apply.

Use your new profile to batch scan. The system will scan until the hopper is empty and should ask if you want to continue with the same batch scan, allowing you to add paper until the job is complete.

NB Always ensure you have selected Multi Page Tagged Image File Format as the system will not save your scan as one document without it.

Hope this helps!

My scanner is Fujitsu M4097D. I just have problem with ADF: Error Code DS32002: Paper jam in the ADF. Here is my solution: 1. Bend two white platin pieces down a little bit in order to "sensor" the paper scanned. This problem is occurred after I am scanning 50 thick pages. Until paper count 42, it is stopped with error code DS32002. Hope help anybody having this problem.

Just something simple to try...check your software setting to see if it is set for ADF or Flatbed feeding. You said the light bar moves when power is interupted or the adf opened. But you never said if it is scanning in Flatbed mode. If the Flatbed scans, then check the software setting. Most of the flatbed/adf hybrid scanners start up defaulted to flatbed, so when you try to scan, the adf won't pull anything thru until you change to ADF mode.