Hi,\r\nPlaytstation 3 will start up (logo and sound will come on) but no menu appears ? please help Thanks John.
Ok, this unfortunately means that your PS3 software has become corrupt. The only way to fix this is to completely restore it. The only problem with this is you will lose all of your saved games.
Follow these simple steps :-
Step 1. Turn the PS3 off into standby (red light on)
Step 2. Press and hold the power button. It will beep when you first press it, beep again 5 seconds later then beep once more and turn back off into standby. Release the power button
Step 3. Press and hold the power button again. It will beep as soon as you press it, then 5 seconds later, then there will be 2 quick beeps together. Let go of the power button when you hear these 2 quick beeps.
Step 4. The PS3 will start up asking you to connect a controller via the USB and press the PS button. Do this and then move onto the next step.
Step 5. A menu will load with 6 options. Choose option 5 "Restore PS3 System". Go through all the prompts and accept everything. This will format your hard drive and replace the PS3 operating system. When the PS3 next restarts it should all be back to normal.
Hope this helps and thank you for using FixYa