The scanner initializes completly (whatever the specs for initialization are)and the PC's software recognizes the scanner, as well as the Nikon SCan software, ver 3.1.2 The firmaware of the LS2000 is at ver 1.31. Problem: Inserting the film into the SA20, the image never appears on the monitor and the film drive motor continues to run. There is no error message and eventually, the program locks-up. I have to shut-off the scanner, turn it back on and the film is driven out, and the software application closes.
Nikon LS-2000 and LS-30 film scanner service and repair. Check seller pjferrante2 on eBay. Scanner performance backed for 12 months. Very reasonable price.
This sounds like a bad scanner or SA-20 film adapter. The first step is to try the scanner with an MA-20 and a slide. If this works, you have a problem with either the scanner or the SA-20, and my money is on the SA-20 (the motorized film adapter for accepting short (2 to 6 image) strips of negative film).
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