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Hp disc drve

I am trying to burn discs etc. but the drive (drive f) tells me to insert a disc even though i have put one in. i went on line with hp yesterday and they were next to useless

Posted by shirleyd on

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  • shirleyd Sep 20, 2007

    I have 2 areas to work with one is the lightscribe/dvd writer/cd writer and te other one is dvd rom. I have an HP Pavillion Media Centre (M7567C). I am using XP If I go to my computer it shows HP Pavillion (c) local disc (d) and HP recovery (e) then it shows (f) & (g) fo the 2 noted above. As far as software to burn the discs I am not sure, what ever came with my computer but I also had itunes installed and was trying to do it from there but it seemed to just interfere with everything so i uninstalled it. My computer is fine in every other aspect. It seems to be going through the motions (ie: I can see the little envelope screen that s sending stuff to be burned but then all i get is a message telling me that i have no disc in. If I right click on the drive (in "my computer") it appears to say it is full and i have been told that happens if someone has made it so that you cannot burn anything on your computer (such as a company you work for etc.) but in my case its my own personal computer and the tab is "enabled".

  • shirleyd Sep 21, 2007

    I am going to have to get someone to reload my computer (factory reset) and see if this helps failing that i guess I will have to take somewhere so they can gouge me for my hard earned cash. Really ticks me off though becasue the warranty only just ran out (2 weeks ago !!!).

    thanks for your help though. I now know not to trust itunes.

  • shirleyd Sep 21, 2007

    thanks so much for taking the time to help me it is greatly appreciated. I will ask my daughters boss at work to try what you have suggested. and I am in Canada so quite a bit of a hike to London ha ha. I would try it myself as I am usually pretty good with computers but sometimes the jargon gets me so I come to a halt but my daughters boss knows the lingo too . Once again really appreciate it


  • drummersrock Aug 05, 2008

    im trying to play dvd's but the computer keeps saying that i need to put a disc in drive F (which i just did) please help

  • Anonymous Jan 03, 2009

    Inserting a blank disc and burner is not recognizing it.HP 840b suddenly stopped working on my ST1300NX.



2 Answers

Dave Harris

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It's a little strange that the CD burner (I presume you're trying to burn a CD?) is drive F: it's normally D. Can you please open Windows Explorer (press the "Windows" key and E simultaneously) and give us a list of the drives you see in the left hand panel. You should see drives C, D,E and F (possibly other after F as well(. Can you also say what model the computer is, what operating system you are running (e.g. Windows XP) and which software you are using to try & burn the disc. Then we can try & figure out what's wrong :)

Posted on Sep 20, 2007

  • Dave Harris
    Dave Harris Sep 21, 2007

    A couple of thoughts: (A) Worst case: it may be that iTunes has screwed things to such an extent that you would need to reinstall Windows itself to sort it out. Not hugely likely but I have seen this happen. (B) Some burning software assumes that if you've got a DVD burner you must be buring a DVD. Put a blank CD in the drive & it objects. Normally, there is somewhere you can tell it which type of disc you are trying to burn. (C) If you are trying to use the Windows "built-in" CD burning software, don't! It's pretty flaky. There should be a "proper" program which came pre-installed on the PC or is on a CD which came with it & that you can install. This is especially true of Lightscribe drives as the standard XP software can't drive them properly (burning should be OK but labelling wouldn't be possible). (D) Despite many years of experience, I still sometimes put discs in upside down because a new batch *look* as if they should go in that way. Apologies if this sounds a bit patronising but it isn't intended to be - I really have done this myself :)

  • Dave Harris
    Dave Harris Sep 21, 2007

    Somewhere in the Start -> All Programs menu should be something for creating the reload discs - assuming it'll work now :{ If you're lucky, you got a set with the machine. The images of them are in that HP recovery partition. If you have the reload discs or can create them, booting the machine with the first disc of the set in the drive should start the reload process - but of course this will completely wipe any data you have on the hard drive. Given that you can't back it up to CD or DVD you're next best bet is either a USB memory key - you can get a 2 GB one for about £12 - 15 - or an external USB or Firewire disc. I do this sort of thing for a living: If you live anywhere near S London & need live help, email me on pciq at



Herminio Halili, Jr.

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If you think you mess-up your computer setting my suggestion is to go to system restore and go back a week or two or month. and restore it to that particular day that your computer is working properly. All of the setting will back to were it is. and you don't lost any your data. Try it that will take 10 or 15 minute to restore your computer. Click program accessories systems tools and click system restore.

Posted on Jul 07, 2009


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