GE Profile 23.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - High-Gloss White Logo

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Bill Martin Posted on Sep 28, 2013

I have a GE model GLM23 KESB which was purchased in Mexico as i live here. I have had several defrost coil burnouts in the las 5 years.They are easy to fix.Now I have a problem where the freezer side wants to vary the temperatures between -10 degrees to stop the compressor and to start the compressor about +18 degrees. The temp. controls on the inside of the refrig door are set at 5.6 months ago i had the computer fixed and I did replace the 2 sensors--one in the freezer and one in the refrig.side panel.3 days ago it started to stay on till it reached -10 degrees. I am wondering if the sensor in the freezer side has gone bad or if there is a thermister located in the element in the refrig side that shows the settings for the temps.It has now adjusting itselsd as it sees fit. Any help on this one?I have had 2 of the best people in this area work on it and in the end they do not know.Thanks in advance for any help

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Anonymous

  • 1 Answer
  • Posted on Apr 25, 2008

SOURCE: GE Profile Arctic Side x Side Refrigerator PSC23MGNA

My GE Profile is 1.5 yrs old and I have the same problem. I came home to find all my food spoiled! It seems many GEs have had this problem, I agree GE should do something, there are expensive units.

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Charles T Nevin

  • 4070 Answers
  • Posted on Sep 04, 2009

SOURCE: variance in freezer compartment temperature

How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost heater, defrost thermostat. If the heater and thermostat are ok it’ll be the control board.




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1answer

GE SIDE BY SIDE MODEL #GSH22JFRE CC FREEZER COIL FREEZING AND REFRIG NOT COOLING. DEFROST MANUALLY AND REFRIG COOLS FOR A COUPLE DAYS, THEN FREEZER COILS FREEZE AGAIN

We have a GE side by side that was only 4 years old before it starting giving us problems-coiling freezing over. The warranty period was only one year on all parts, including the compressor. Through our research we learned that profile appliances have or did have a better warranty. I believe it is 5 years on all or certain components. Either way it may be worth contacting GE customer service to help you with the issue and determine if repairs and parts for your appliance are still covered under warranty. They were very helpful in our case and ultimately discounted the parts I ordered and replaced myself. Replaced the the temperature sensors on the freezer side, the defroster thermostat and defroster heater before finally breaking down and replacing the control board. The control board was the problem. It was very easy to replace. While working through the issue, we would defrost the coils located on the inside of the freezer side with a hair dryer. It would get us by until the parts came in or they frosted over again and prevented air from circulating over them, thus causing the freezer not to cool. Good luck. Hope this helps you.
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Coil freezing on a ge model gsh22kgpbcc

A frozen coil can be cause by several things.
Defrost heater bad
Timer bad
Thermostat stuck close (run all the time untill defrost)
Bi-metal defrost thermostat bad
Freezer fan bad
Freezer drain plugger.

if you want to know how to check these things we have to chat thanks

1helpful
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Freezer & fridge warms up on average every 6-8 weeks. Remedy turn off and leave 24 plus hours with doors open. On turning on the fridge and freezer cool down again to operating temperature....

Good day,
That's too long a period, for a normal. defrost system failure.
You'll have to wait until it quits, then remove the rear panel and look for ice (not frost) building up somewhere in the freezer compartment.
I have solved similar problems on this model, by replacing the defrost thermostat with a GE 60 degree thermostat, and a WR9X330 GE 6 hour defrost timer to get this model to defrost completely.

It's also possible that the refrigerant charge is slightly low, causing the defrost thermostat not to reach a cold enough temperature to perform a good defrost cycle. (building ice over a long period of time).

Make sure Freon 12 was used when replacing the compressor.
Some substitutes caused the evaporator coil to act as if it was
slightly low on charge.

2helpful
1answer

Variance in freezer compartment temperature

How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost heater, defrost thermostat. If the heater and thermostat are ok it’ll be the control board.




0helpful
1answer

I have a GE side by side refrigerator that keeps blowing the defrost heater element. MODEL # TFT22JWDA WW SERIAL # TZ264141 I bought it from a GE dealer about 5-6 years ago. It ran fine for 3 years,...

In my GE side-by-side there is a defrost temp sensor located near the top of the evaporator coil. I think the control board uses that temp sensor to know when it should be done defrosting.

On the schematic of my fridge (link below), the defrost thermistor is part number 240 in the diagram (not part number 241, which is a different temp sensor located adjacent to the one you want)

http://www.partselect.com/ModelFrames.aspx?ModelID=361233&ModelNum=GSS20IEMDWW&mfgModelNum=&ManufactureID=2&Selected=00113321i06&Position=2&mfg=GE&Type=&Mark=2

I don't know why the defrost element would fail immediately other than incorrect supply voltage or just a bad defrost element.
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Model GSS25XSRB has cooling problem as well

Yes you have a defrost problem for sure. You will have to access the condensor coil in the back of the freezer compartment to get to the components. You will see a defrost thermostat(round thingy)wired to a heater element either solid black or encased in glass tube. Tubes are easy to see a burnout. You need to turn on defrost timer by rotating the crew slot clockwise until you hear a loud click. You are now in defrost. If heaters do not work then jump out the defrost thermostat and if they come on then thermostat is the culprit. Hope this helps.
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GE side by side ffreezer continues to frost over

A simple defrost may not be all that is needed. There is a piece that connects to the coils called a defrost timer or a " clixon " This is most likely the problem. Have it replaced and that should get you back in business. Hope this helps. Good luck.
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We had the same problem with our GE frig, a Profile 24. When the tech came out, he explained that the energy efficient models have only 1 defrost heater, but the older units had 2 and the hook up and mounting positions were still there. As long as I directed him to install the 2nd heater he could do it. It turned out the original heater was just fine, so the replacement was installed in the 2nd heater space and it has worked fine for several years now. Before doing this on yours, I would verify that the defrost timer is working and the heater unit is ok.
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