I am having problems connecting my Nomad Jukebox 3 (NJB3) player to my computer. The computer cannot achieve connectivity with the NJB3. The ?Found New Hardware? bubble Pops up followed by the ?Found New Hardware Wizard? It asks me to insert the CD-ROM with the driver software. unfortunately, my installation CD is broken. However I did download the following driver ?NOMAD Jukebox 3 1.40.06p? from the DRIVERSkit website (http://www.driverskit.com/freedownload/MP3/Creative/NOMAD_Jukebox_3_1_40_06p/18240.html) But still, even when I follow the directions for using this driver, the driver software indicates that by NJB3 is Not connected, when in fact it is. I tried using a different USB cable as well as tried connecting on another computer and I get the same problem. Might you know what is wrong with my NJB3. Is it in need of repair and if so, Where/How do I repair it. Any and all help would be greatly appreicated
You should plug it in and see if it is detected under the device manager. Click the start button, then right-click on My Computer, and select Manage. If not detected, something is likely wrong with the device. However, you should still install the software directly from the Creative website. You need to install the following: Creative Organizer Creative Explorer If everything fails, you should take it to a technician to have it repaired. You can scroll down on this page to a box where it says Repair Service. Just put in your zip code to find repair services nearest you.
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Thank you Aeroz!
I'm back in business again. It sure is nice to have my NJB3 back again. I downloaded the following driver and applications from the creative website:
Driver: JBDrvWHQL_1_20_04c.exe dtd 12 Jun 03
Applications:
Explorer: NMEX_PCApp_3_01_10.exe
Organizer: CMS_PCAPP_LB_3_30_21.exe
When I went into Device Manager it showed a yellow question mark next to my NJB3. I double clicked on the question mark and it indicated that I did not have the drivers installed. I copied the Driver I downloaded from the Creative website onto a CD (being that the wizard asks for a CD-ROM). In Device manager it gives you options on whether or not you want to install the drivers. I clicked on the option to install the drivers. It immediately starts up the "New Hardware Wizard". When I put the CD-ROM in and clicked next it tried looking for the driver. It didn't work the first time out. The 2nd time out I loaded the applications. When I loaded Explorer, for the first time a hand-shake occurred between the computer and my NJB3. That hadn't happened in a long time. I saw that as a good sign. I restarted the computer and launched Creative Explorer from my desktop. It indicated that My NJB3 was not connected. So I went back into device manager, and through Device Manager tried loading the driver again. This time it worked. I really like the Explorer application, it's far better than what the installtion CD provided and I'm back to enjoying my NJB3.
Once again thank you for your support, it's greatly appreciated.
R/lemondrop
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