Bad news. The Zen V Plus is known for screen problems - early warning signs include screen discoloration, lines on the screen or dimming. Eventually, the screen will go black.
Possible reasons include poorly-mounted screens, short life of OLED displays, and susceptibility of screens to damage from moisture.
Best bet for a replacement screen is buying a scrapped Zen V Plus on eBay. Here's a great guide to taking apart your Zen.
Disassembly of Zen Plus
SOURCE: Zen Screen Does not light up.
The solutions to this problem are not practical due to costs and availability. What has happened is, your screen is bad and needs to be replaced. The screen detaches from the motherboard and can be replaced, but you'd have to buy the screen from somewhere, and I don't know where. I don't think there are many available. Maybe contact the manufacturer. Otherwise you'll have to buy another one if your player isn't under warranty.
SOURCE: screen is black
Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859
SOURCE: Creative Zen V Plus stops reading
· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.
SOURCE: Zen v Plus screen is a dark red
go to settings/player/theme-change to peace or something bright- that may help.
SOURCE: My Zen V Plus is really screwed up
Sounds like a similar problem I had today.
My Creative Zen V Plus wasn't recognised by my PC, then it wouldn't even switch on.
Following the solution of another
similar problem on here I fixed it. Connect your Zen via USB to your
computer and press the reset button. Should spring to life and start
re-building your library. I am as I type adding new tracks to mine :))
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