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Reinsert cassette error

The message "clean cassette heads" or something along those lines came up. I don't have a head cleaning tape, but cleaned it best I could because it started giving this "reinsert cassette" error message every time and the tape will not even go into the camera.

Posted by Melissa Wilson on

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5 Related Answers

Anonymous

  • 473 Answers

SOURCE: Head-Cleaning Tape not Working

Another post here noted yet another discussion about giving the camera a whack on the side. This is not a good idea but since it fixed it points out that it was unlikely it was something the tape cleaner would fix. This likely means a trip to the repair depot.

Posted on Sep 14, 2005

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Anonymous

  • 76 Answers

SOURCE: Reinsert cassette error... cannot record via tape

What error message is it giving to you ?? as this will be a good indication of fault.You have tried all the usual things to try by the sounds of things,

Posted on May 15, 2007

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Anonymous

  • 169 Answers

SOURCE: error message 31:22 reinsert cassette tape

reel sensor is the problem of your camera it is a common problem to that model,maybe the pinch roller is loosen to the post cause of the lock of that is been broke..that roller is that one that pulling the tape...only a technician can put it back to the mechanism and replace that lock...in sony service they replace the whole assembly and cost a lots...i suggest find other service center for fixing it...hope that roller is not lost in your camera...

Posted on Sep 07, 2007

Anonymous

  • 1 Answer

SOURCE: Tape Cleaning on-screen warning

Depending on the age of the camera/cassette, it may be that the heads are not just dirty, but are actually worn down. The gray bars are the DV equivalent of snow - data has been lost or at least cannot be displayed. If cleaning doesn't solve the problem, the heads probably need replacing. Depending on the age of the camera, it may be more cost effective to upgrade to a new camera.

Posted on Jan 09, 2009

Anonymous

  • 338 Answers

SOURCE: Sony DCR- HC18E Camcorder

Hello there, you are not alone in this problem, I get 100's of other people write on this matter, the tape head cleaners sold are mostly a bit of non abrasive tape type stuff that would not clean a bit of dust off a shiny table, let alone a dirty camera head.
You need to get a proper head cleaning kit with the tape that looks like a white flat shoe lace, run that for 30 sec in camera in seconds your heads will be like new.
from
David

Posted on Jun 19, 2010

Testimonial: "I didn't realise that there were options when purchasing head cleaning tapes so this was extremely useful. Thank you"

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0helpful
1answer

Cleaning cassette message

I assume you mean you've got a message come up telling you to clean the cassette recording heads. The camera has detected either that the heads are getting dirty, or sufficient time has elapsed that they could do with a clean. By a cassette cleaning tape - which looks like a normal tape but with white papery stuff - follow the instructions and run it for the recommended time. Hopefully this will cause the message to disappear.
0helpful
1answer

I have a Sony Handy cam DCR-HC30. When i put a cassette in, it says (reinsert the cassette).

-make sure that your tape is clean and dry
-clean the tape head inside the tape deck if you have a video head tape cleaner
*tape head: the one that reads the tape inside the camcorder.its the metal thing at the bottom inside the tape deck.
-or you can use a soft and dry Q-tip to clean it(dont use any liquid cleaners)
*or if confused where the tape head is....just clean all metal parts inside the tape deck and make sure you do it lightly with a soft dry Q-tip.
1helpful
1answer

I'm getting lines and mosaics on the video tape output of my Sony DCR-HC40, and a message on the viewing screen to use a head cleaning cassette. After a minute or so the lines go away and the video is...

NEVER try and manually clean your heads in your camcorder. The drum assy and heads are much more fragile and easily damaged than that of a VCR. NEVER spray any type of liquid/chemicals in or on your camcorder. A Sony miniDV head cleaning cassette is what you need. There are other brands out there, but Sony is hands-down the best. When using a head cleaner, play it for only 5 to 10 seconds at a time and then try your tape again. If it has improved, but still has problems then play the head cleaner for another 5 to 10 seconds. Hope this has helped. www.austintelstarservices.com
2helpful
1answer

Sony DCR-TRV460 not playing back, blue screen

Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.
NOTES:
  • If a blue screen is still displayed, then the camcorder may require service .
  • If the tape plays back correctly, then the first tape may be faulty or there is a problem with the video recording.
0helpful
1answer

I have a blue screen during playback mode on my Sony DCR-HC32. I am not able to see anything I recorded. What should I do?

Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.
7helpful
3answers

I get an eject symbol and beep and error code c32:11, original issue was that it ate a tape

Hi,
The error C 32:11 denotes for mechanical unsuitability, This problem appears when the improper insertion of the cassette been done, or lose cassette tape stuck,
In all these situations mechanical adjustment is required, You are suggested to please contact any expert for the mechanical adjustment.
Hope you will understand my sayings.
Thanks for using fixya.
1helpful
5answers

MX2, it displays the following: "remove the cassette" or eject. I thought it was a condensation problem but all attempts failed, please help me.

On Canon camcorders, "remove the tape" error is due to no data reading by video head. You may have clogged heads or somewhere along the area. Initially, I would try to insert good clean "video head cleaning tape" and run for about 7 seconds and see if that resolve the symptom. If it persists, it need a help from a technician. Good Luck. For further help, go to www.camerarepairjapan.com James
0helpful
2answers

Head cleaning

Use good quality video head cleaning cassette as camera gives error if use improper or very old tape.
0helpful
1answer

Head cleaning required

i have the JVC MiniDV Digital Video Cleaning Cassette. I began having trouble when I was shooting DV24P and when I went to playback I noted audio dropouts. I'm using SONY Premium DVM60 tapes. I began having Head Cleaning Required message. I have ran the Cleaning Cassette and the message disappears, but even trying a brand new tape, switching to DV playback i get the error message. Luckily, the shoot i was on the master audio was being captured by a secondary device and we were able to simply use the video from my camera. Since then, I was able to play & capture both the video & audio previously recorded in HDV30P and I didnt receive an error message. Now though I cannot record any DV audio without dropouts. When I tested just moments ago, I was able to record HDV and both video & audio were clean, but during playback I still received the Head Cleaning message. Is the record head different from the playback head? Can you manually clean the heads by removing the plastic door cover with a lintfree cotton swab and rubbing alcohol (obviously disconnecting and removing all power & powering off prior to cleaning), the same way any previous machine heads were cleaned in our stations? I think I may have got a batch of bad tapes that may have gunked up one of the heads some where and its getting missed by the cleaning tape. Is is possible that the head has been scratched, and will require replacement. If yes, is there any way to look at the head and detect this?
3helpful
2answers

Tape Cleaning on-screen warning

Depending on the age of the camera/cassette, it may be that the heads are not just dirty, but are actually worn down. The gray bars are the DV equivalent of snow - data has been lost or at least cannot be displayed. If cleaning doesn't solve the problem, the heads probably need replacing. Depending on the age of the camera, it may be more cost effective to upgrade to a new camera.
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