The message "clean cassette heads" or something along those lines came up. I don't have a head cleaning tape, but cleaned it best I could because it started giving this "reinsert cassette" error message every time and the tape will not even go into the camera.
SOURCE: Head-Cleaning Tape not Working
Another post here noted yet another discussion about giving the camera a whack on the side. This is not a good idea but since it fixed it points out that it was unlikely it was something the tape cleaner would fix. This likely means a trip to the repair depot.
SOURCE: Reinsert cassette error... cannot record via tape
What error message is it giving to you ?? as this will be a good indication of fault.You have tried all the usual things to try by the sounds of things,
SOURCE: error message 31:22 reinsert cassette tape
reel sensor is the problem of your camera it is a common problem to that model,maybe the pinch roller is loosen to the post cause of the lock of that is been broke..that roller is that one that pulling the tape...only a technician can put it back to the mechanism and replace that lock...in sony service they replace the whole assembly and cost a lots...i suggest find other service center for fixing it...hope that roller is not lost in your camera...
SOURCE: Tape Cleaning on-screen warning
Depending on the age of the camera/cassette, it may be that the heads are not just dirty, but are actually worn down. The gray bars are the DV equivalent of snow - data has been lost or at least cannot be displayed. If cleaning doesn't solve the problem, the heads probably need replacing. Depending on the age of the camera, it may be more cost effective to upgrade to a new camera.
SOURCE: Sony DCR- HC18E Camcorder
Hello there, you are not alone in this problem, I get 100's of other people write on this matter, the tape head cleaners sold are mostly a bit of non abrasive tape type stuff that would not clean a bit of dust off a shiny table, let alone a dirty camera head.
You need to get a proper head cleaning kit with the tape that looks like a white flat shoe lace, run that for 30 sec in camera in seconds your heads will be like new.
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David
Testimonial: "I didn't realise that there were options when purchasing head cleaning tapes so this was extremely useful. Thank you"
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