This printer is connected to a device that on occasion will print data in the middle of the line with incorrect values when compared to the display. When the device is told to reprint, the data is not correct. Any areas to look at?

Arrange the date in ascending order (sort it). Find the element that is in the middle. If the number of data elements is odd, there a true middle element and that is the median.
If the number of data elements is even there is not one but two middle elements. Take the average of their values, that will be the value of the median.
Now, imagine that a (virtual) data element has been inserted between the two middle elements, with its value equal to the average of the two middle elements.

i feel it is totallyprint driver problem. driver you are using is not matching the printer. install proper driver provided by printer vendor

49.XXXX

PRINTER ERROR

To continue

turn off then on

A critical firmware error has occurred that

caused the processor on the formatter to

abort operation. This type of error can be

caused by invalid print commands, corrupt

data, or invalid operations. In some cases,

electrical noise in the cable can corrupt

data during transmission to the printer.

Other causes include poor-quality parallel

cables, poor-connections, or home-grown

programs. On rare occasions, the formatter

is at fault, which is usually indicated by a 79

Service Error.

1. Turn the printer off then on.

2. Press Stop to clear the print job from

the printer memory.

3. Turn the printer off then on.

4. Try printing a job from a different

software program. If the job prints, go

back to the first program and try

printing a different file. If the message

displays only with a certain software

program or print job, contact the

software vendor for assistance.

5. If the message persists with different

software programs and print jobs,

disconnect all of the cables to the

printer that connect it to the network or

computer.

6. Turn the printer off.

7. Remove all memory DIMMs or thirdparty

DIMMs from the printer. (Do not

remove the firmware DIMM.)

8. Remove all EIO devices from the

printer.

9. Turn the printer on.

10. If the error no longer exists, install

each DIMM and EIO device one at a

time, making sure to turn the printer

off and on again as you install each

device.

11. Replace a DIMM or EIO device if you

determine that it causes the error.

49 errors are possibly one of the most difficult to diagnose.

49 Indicates that a firmware error occurred that caused the processor on the formatter to abort an operation.
This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer.
Other causes include poor quality parallel cables, poor connections, or home-grown applications.
On some occasions, the formatter is at fault, but this is usually
indicated by a 79 Service Error.

I see you state a 49FFF? any other letters or digits displayed?
Specifically 49 FFFF can be a problem if the ribbon cable from the DC controller to the interconnector board is not connected. The control panel display will also be dark.

Other 49 FFx errors can be:

NEC firmware chip error - replace the Firmware
Unsupported EDO Memory installed - Remove unsupported RAM
Fuser life test error during Boot cycle - Replace the Formatter
A Large print Job (>800 pages) or complex graphics can cause the device to quit printing. - Simplify the Print Job, lower DPI etc.,

Good luck

A critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations.
In some cases, electrical noise in the cable can corrupt data during transmission to the printer.
Other causes include poor-quality parallel cables, poor-connections, or home-grown programs.
On rare occasions, the formatter is at fault, which is usually indicated by a 79 Service Error.

1. Turn the printer off then on.

2. Press Stop to clear the print job from the printer memory.

3. Turn the printer off then on.

4. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message displays only with a certain software program or print job, contact the software vendor for assistance.

5. If the message persists with different software programs and print jobs, disconnect all of the cables to the printer that connect it to the network or computer.

6. Turn the printer off.

7. Remove all memory DIMMs or third party DIMMs from the printer. (Do not remove the firmware DIMM.)

8. Remove all EIO (JetDirect Cards) devices from the printer.

*Remember to protect from ESD

9. Turn the printer on.

10. If the error no longer exists, install each DIMM and EIO device one at a time, making sure to turn the printer off and on again as you install each device.

Sympton: Horizontal misalignment of characters (Dots or characters move left or right from dot row to dot row or line to line)

NOTE: to check the phasing value, power down the printer, remove
the shuttle cover, and read the phase value on the aluminum
shuttle casting in a black marker. Should start with PH... You will need this number below!

IMPORTANT The printer must be printing the Phase pattern of “H’s” when the Phasing Value is changed, or the New Phasing Value will not be written into NVRAM. If the value is changed when not printing, the printer will return to its default phasing value when powered off then back on.

1. Raise the printer cover.
2. Install the ribbon.
3. Load full width (136 column) paper and set the top of form.
4. Power on the printer.
5. If the printer is on-line, press the ON LINE key to place the printer off-line. “OFFLINE / CONFIG. CONTROL.” displays.
6. On the control panel, press the = + > keys to unlock the ENTER key.
“ENTER SWITCH UNLOCKED” briefly displays. (If “LOCKED” displays,
simply press = and > again. This is the default key combination. The lock/unlock key combination can be programmed by the user. If = + > does not unlock ENTER, get the combination from the user.)
7. Press the ; key. “OFFLINE / DIAGNOSTICS” displays.
8. Press >. “DIAGNOSTICS / Printer Tests” displays.
9. Press >. “Printer Tests / Shift Recycle” displays.
10. Press ; until “Printer Tests / Phase Printer” displays.
11. Press ENTER. The display shows “Printer Tests / Phase Printer” and the test begins. The current phasing value is printed on the left of the printed pattern of all H’s. As the pattern prints, compare the H’s to the figure below. If the phasing needs adjustment, go to step 12. If the phasing is OK, go to step 15.
12. Press >: The current phase index displays. Press > again: An asterisk (*) appears next to the phase value.
13. Press < to increase or ; to decrease the phasing index value, then press ENTER to activate the value as it prints. Continue to increase or decrease the phasing index until the pattern of H’s is acceptable.
14. Press = twice: “Printer Tests / Phase Printer” displays.
15. Press ENTER to stop the test.
16. Press CLEAR. “OFFLINE / CONFIG. CONTROL” displays.
17. Press = + > (or the key combination set by the user). *ENTER SWITCH LOCKED” briefly displays.
18. Close the printer cover.
19. Press the ON LINE key to place the printer on-line.
NOTE: If you changed the phasing value, power down the printer, remove
the shuttle cover, and write the new phase value on the aluminum
shuttle casting.

Control Panel Message:
49.XX.XX
PRINTER ERROR
To continue
turn off then on

Description:
A critical firmware error has occurred that
caused the processor on the formatter to
abort operation. This type of error can be
caused by invalid print commands, corrupt
data, or invalid operations. In some cases,
electrical noise in the cable can corrupt
data during transmission to the printer.
Other causes include poor-quality parallel
cables, poor-connections, or home-grown
programs. On rare occasions, the formatter
is at fault, which is usually indicated by a 79 Service Error.

Recommended Action:
1. Turn the printer off then on.
2. Press Stop to clear the print job from
the printer memory.
3. Turn the printer off then on.
4. Try printing a job from a different
software program. If the job prints, go
back to the first program and try
printing a different file. If the message
displays only with a certain software
program or print job, contact the
software vendor for assistance.
5. If the message persists with different
software programs and print jobs,
disconnect all of the cables to the
printer that connect it to the network or
computer.
6. Turn the printer off.
7. Remove all memory DIMMs or thirdparty
DIMMs from the printer. (Do not
remove the firmware DIMM.)
8. Remove all EIO devices from the
printer.
9. Turn the printer on.
10. If the error no longer exists, install
each DIMM and EIO device one at a
time, making sure to turn the printer
off and on again as you install each
device.
11. Replace a DIMM or EIO device if you
determine that it causes the error.
12. Remember to reconnect all of the
cables that connect the printer to the
network or computer.
13. If the error persists, upgrade the
firmware compact flash card. See
Installing a flash memory card
on page 113.
14. Replace the formatter and calibrate
the printer. See Full Calibrate Now
on page 521.

IMPORTANT The printer must be printing the Phase pattern of “H’s” when the Phasing Value is changed, or the New Phasing Value will not be written into NVRAM. If the value is changed when not printing, the printer will return to its default phasing
value when powered off then back on.
1. Install the ribbon.
2. Load full width (136 column) paper.
3. Power on the printer and set top of form.
4. Press Stop to put the printer into NOT READY mode.
5. Press Scroll ↑ + Scroll ↓ to unlock the Enter key.
6. Press Scroll ↑ + Scroll ↓ + Return + Enter to enter the CE Tests menu. (Press all four keys at the same time.)
7. The display will show “SERVICE / PRINTER MECHANISM TESTS”, the first menu item. Press Enter to enter the
mechanism tests menu.
8. Press Scroll↑ or Scroll↓ until
“PRINTER MECHANISM TESTS / HAMMER PHASING” is on the display.
9. Press Enter. The printer begins printing all H’s, each line preceded by the phasing index number.
10. Press Return. The display will show
“SERVICE / PRINTER MECHANISM TESTS”.
11. Press Scroll ↑ or Scroll ↓ until “SERVICE / HAMMER PHASE VALUE” is on the display.
12. Press Enter. The top line of the display will show
“HAMMER PHASE VALUE” and the bottom line will show the current phasing index number.
13. Press Enter. The phasing index (followed by an asterisk) will move up to the top line of the display.
14. Press Scroll ↑ or Scroll ↓ to increase or decrease the phasing index, then press Enter to activate the value as it prints.
Continue to increase or decrease the phasing index until the pattern of H’s appears.

15. When the print pattern is acceptable, press Stop. Printing stops, and the printer automatically enters the current phase
index value into NVRAM. The display shows “NOT READY”.
16. Press Scroll ↑ + Scroll ↓ to lock the Enter key.
17. Close the printer cover. Press Start to put the printer into READY mode.
NOTE: If you changed the phasing value, power down the printer, remove the shuttle cover, and write the new phase value on
the aluminum shuttle casting.

Hammer Phasing Adjustment:
Important: The printer must be printing the Phase pattern of “H’s” when the
Phasing Value is changed, or the New Phasing Value will not be written
into NVRAM. If the value is changed when not printing, the printer will
return to its default phasing value when powered off then back on.
1. Raise the printer cover.
2. Install the ribbon.
3. Load full width (136 column) paper and set the top of form.
4. Power on the printer.
5. If the printer is on-line, press the ON LINE key to place the printer off-line.
“OFFLINE / CONFIG. CONTROL.” displays.
6. On the control panel, press the = + > keys to unlock the ENTER key.
“ENTER SWITCH UNLOCKED” briefly displays. (If “LOCKED” displays,
simply press = and > again. This is the default key combination. The lock/
unlock key combination can be programmed by the user. If = + > does
not unlock ENTER, get the combination from the user.)
7. Press the ; key. “OFFLINE / DIAGNOSTICS” displays.
8. Press >. “DIAGNOSTICS / Printer Tests” displays.
9. Press >. “Printer Tests / Shift Recycle” displays.
10. Press ; until “Printer Tests / Phase Printer” displays.
11. Press ENTER. The display shows “Printer Tests / Phase Printer” and the
test begins. The current phasing value is printed on the left of the printed
pattern of all H’s. As the pattern prints, compare the H’s to the figure
below. If the phasing needs adjustment, go to step 12. If the phasing is
OK, go to step 15.
12. Press >: The current phase index displays. Press > again: An asterisk (*)
appears next to the phase value.
13. Press < to increase or ; to decrease the phasing index value, then press
ENTER to activate the value as it prints. Continue to increase or decrease
the phasing index until the pattern of H’s is acceptable.
14. Press = twice: “Printer Tests / Phase Printer” displays.
15. Press ENTER to stop the test.
16. Press CLEAR. “OFFLINE / CONFIG. CONTROL” displays.
17. Press = + > (or the key combination set by the user). “ENTER SWITCH
LOCKED” briefly displays.
18. Close the printer cover.
19. Press the ON LINE key to place the printer on-line.
NOTE: If you changed the phasing value, power down the printer, remove
the shuttle cover, and write the new phase value on the aluminum
shuttle casting.

I'm sure you have fixed this by now... But solution is...
Check the hammer phasing. Adjust hammer phasing if
necessary.
6. On the control panel, press the = + > keys to unlock the ENTER key.
“ENTER SWITCH UNLOCKED” briefly displays. (If “LOCKED” displays,
simply press = and > again. This is the default key combination. The lock/
unlock key combination can be programmed by the user. If = + > does
not unlock ENTER, get the combination from the user.)
7. Press the ; key. “OFFLINE / DIAGNOSTICS” displays.
8. Press >. “DIAGNOSTICS / Printer Tests” displays.
9. Press >. “Printer Tests / Shift Recycle” displays.
10. Press ; until “Printer Tests / Phase Printer” displays.
11. Press ENTER. The display shows “Printer Tests / Phase Printer” and the
test begins. The current phasing value is printed on the left of the printed
pattern of all H’s. As the pattern prints, compare the H’s to the figure
below. If the phasing needs adjustment, go to step 12. If the phasing is
OK, go to step 15.
12. Press >: The current phase index displays. Press > again: An asterisk (*)
appears next to the phase value.
13. Press < to increase or ; to decrease the phasing index value, then press
ENTER to activate the value as it prints. Continue to increase or decrease
the phasing index until the pattern of H’s is acceptable.
14. Press = twice: “Printer Tests / Phase Printer” displays.
15. Press ENTER to stop the test.
16. Press CLEAR. “OFFLINE / CONFIG. CONTROL” displays.
17. Press = + > (or the key combination set by the user). “ENTER SWITCH
LOCKED” briefly displays.

LineMatrix
Sinca Printers, Parts, & Repair
www.sinca.biz