When I put a blank dvd or cd into my dvd writer, the pc crashes, and won't start up before i remove the dc/dvd. I've put another cd writer in, and put it on another IDE cable, but the same thing happens. Motherboard drivers perhaps? I can't find the cd...
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OK, first of all you said you put a blank DvD in the drive. Make sure your dell has a DvD writer. Look on the drawer of the drive and see does it say DvDrw or DvDROM. It has to say Rw for rewritable and not ROM for Read Only Media. Maybe you have a Combo Drive that is DvDrom and CDrw which means it will read both DvD's and Cd's but in can only Write CD's.
If in fact you do have a DvD writer make sure you're not trying to put a Blue Ray disc in the drive.
Lastly, remove the DvD from the drive. Click Start/My Computer. Notice what it brings up as to your DvD Drive. Does it Say DvDrw or just plain ole DvD. DvD means it will only read a DvD.
so what CD??? CD-R recordable, CD-RW? No PC stated. NO OS stated ,wow. just DC3000 and some kind of VHS tape? My guess bad media. (CD-r) or the drive it self is bad. or as all XP are , virus infected,
the spec says Transfer, edit and burn home videos with this all-in-one external HP DVD movie writer. The built-in analog video capture lets you quickly and easily transfer home video directly from tape to DVD via your camcorder or VCR, while the included suite of software lets you add special effects, music and more to video and photos. Also great for creating music CDs, it writes and reads CD-R and CD-RW discs in addition to DVD-R and DVD-RW discs. Includes software CD, electronic user's guide, USB cable, composite video/audio cable, 1 blank DVD-RW disc and 1 blank DVD-R 4x hi-speed disc. Requires a PC with Microsoft Windows XP or 2000 Professional SP2 and USB connectivity.
Most DVD drives are also CD drives, and it sounds like the DVD part is broken, you need to replace the DVD drive, this is done simply by buying a new one, I recommend Newegg.com ( if your unsure search exactly what you already have) then opening your case (tower) and just unplugging old one and plugging new one in, it really is very doable for even a novice.
The driver has got corrupted due to some reason, whether virus or otherwise and a reinstall of the device should sort it out. Reboot the laptop and go to Start->Control Panel->System->Hardware->Device Manager->DVD/CD ROM Drives. Here you will find your drive listed. Select it and remove it. Then reboot the laptop.
Go to same place again and from the Menu select Actions->Scan for New HW. when your laptop finds a DVD drive it will detect the drive and load its drivers. Then it should not pose any problems.
we may need more details but you can try this for now
1. are you sure you have a cd writer or a dvd writer (writer = burner)--- check the front edge of your cd/dvd unit and look for words like "writer" "burner" or writeable next to the word dvd or compact disc... keep in mind not all cd/dvd writer can write (burn) cd or dvds, some may burn cd but not dvds.
2. is your cd/dvd unit compatible with the media (cd or dvd blank disk) you are trying to use.. depending your cd/dvd especifications your dvd/cd drive is compatible with certain types of cd or dvds that are writeable.
3. is the cd/dvd a writeable cd/dvd and is compatible with your cd/dvd drive? for instance.. if you are using a blank dvd and your cd/dvd drive only burn cd/s and read dvd and cd you won't be able to write to the blank dvd.
4. are you trying to burn a dvd in a corporate computer.?? as a user (not an administrator) of your corporate computer you may not have priviledges that will allow them to burn dvd/cd's even you your drive and your media are compatible.
the error that you get
the brand and model of the computer you're using
the type of media you're using
if you have nothing on the cd then it won't read it cause there is nothing for it to read... so if you have a writing software that you can write the cd you can write the cd... only if there is something on the cd it will read......
if the pc reboots, then a driver or hardware fault is the cause, try uninstaling the dvd drive in device manager, then restart pc to install it again, or if you are able connect the dvd drive to another ide cable connector incase its a fault from the motherboards ide channel.