Dell Dimension 9200 PC Desktop Logo
Joseph Gibeau Posted on Sep 26, 2013
Answered by a Fixya Expert

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I put my Dell Dimension 9200 XPS 410 into sleep mode after connecting a wireless keyboard and mouse and the only way to wake it is to hold the power button in until it shuts off and then switch the power supply off and back on and then turn the computer back on, then I get a message on the screen that asks me do I want to start windows vista and I click enter and to the desktop it goes. Tapping the keyboard and moving the mouse won't wake it up. I have disabled all the sleep features, and hibernate options in both setup and in power options and screen saver and the only thing still set is screen saver. I had this problem when I had a USB keyboard and a wireless mouse before I switched to the current kb and mouse. The computer works fine other then going to sleep.

  • 9 more comments 
  • Joseph Gibeau
    Joseph Gibeau Sep 26, 2013

    I have a little usb transmitter for the keyboard and mouse, and the usb cord was plugged into the bottom row of usb ports. There's 4 usb ports on top and I re plugged the usb transmitter into the 1st top left row usb. there's 4 usb on the top row and 2 on the bottom row in the back of the computer. I'll see if moving the transmitter usb cord helps.

  • Joseph Gibeau
    Joseph Gibeau Sep 26, 2013

    I'll also go into the bios setup and check the ethernet boot options. and recheck all the power settings.

  • Joseph Gibeau
    Joseph Gibeau Sep 26, 2013

    I noticed in the bios setup the nic was set to wake the system, so I disabled it. Also quick resume technology was set to disabled, so I set it to enable for quick response mode for power button response.

  • Joseph Gibeau
    Joseph Gibeau Sep 26, 2013

    I see what happens next time it goes to screen saver or sleep mode. I also set the hard drive not to turn off. I know that's probably not a good thing to do but I have no choice. One person here said that my pc might be jammed and I have a frooze vista and need to reformat and install vista. Is that true?

  • Gilbert Straight Sep 26, 2013

    Yes that is true. I got my Vista Re-install DVD from Ebay for $19.99

  • Joseph Gibeau
    Joseph Gibeau Sep 26, 2013

    My Dell Dimension 9200 XPS 410 PC desktop tower went to sleep again, after changing all the setting mentioned in this topic. I have a usb transmitter that is for my wireless keyboard and mouse and in power options there's a setting that says " USB Selective Suspend On or Off " Would that have anything to do with the keyboard and mouse not being able to wake the computer up? If so do I select on or off?

  • Joseph Gibeau
    Joseph Gibeau Sep 26, 2013

    I have this computer plugged into a 8 plug in surge protector that I just received from a neighbor.

  • Joseph Gibeau
    Joseph Gibeau Sep 26, 2013

    I have this computer plugged into a 8 plug in surge protector that I just received from a neighbor.

  • Joseph Gibeau
    Joseph Gibeau Sep 27, 2013

    Ever since I unplugged the computer power cord from the surge protector and plugged it into a wall outlet, it's been waking up just fine. when it goes to sleep i now see the light around the power button blinking, before when the computer went to sleep the power light was off. I think the problem is solved. Bad surge protector

  • Joseph Gibeau
    Joseph Gibeau Sep 30, 2013

    Ever since I unplugged the computer power cord from the surge protector and plugged it into a wall outlet, it's been waking up just fine. when it goes to sleep i now see the light around the power button blinking, before when the computer went to sleep the power light was off. I think the problem is solved. Bad surge protector

  • Joseph Gibeau
    Joseph Gibeau Sep 30, 2013

    Ever since I unplugged the computer power cord from the surge protector and plugged it into a wall outlet, it's been waking up just fine. when it goes to sleep i now see the light around the power button blinking, before when the computer went to sleep the power light was off. I think the problem is solved. Bad surge protector

×

1 Answer

Gilbert Straight

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  • Dell Expert 504 Answers
  • Posted on Sep 26, 2013
Gilbert Straight
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I would say it is in the Hibernation Mode To get it out of this mode you need to go to your Control Panel, open "POWER OPTION'S" and deselect the Hibernation mode then reboot.

  • 5 more comments 
  • Joseph Gibeau
    Joseph Gibeau Sep 26, 2013

    I disabled the Hibernation when I was using the old usb keyboard and wireless optical mouse. I left the computer on for 4 hours and went to sleep and when I came back after the 4 hours I tapped the spacebar and the computer woke right up. I think disabling the wake from sleep with NIC helped. I'll try to remember to keep you posted if things are okay now. If you don't hear back from me on this matter then we corrected the sleep / wake problem

  • Joseph Gibeau
    Joseph Gibeau Sep 26, 2013

    Still won't wake up when I tap the spacebar. I'm going to try to only use the power on and off button instead of the spacebar and mouse and see if that helps

  • Gilbert Straight Sep 27, 2013

    Then you might Have Missing files in Command Prompt. Goto your "Run" Box and Type in CMD and press enter run CHKDSK /F to recover any lost files

  • Joseph Gibeau
    Joseph Gibeau Sep 27, 2013

    I get this message when I run CHKDSK /F ( You have to invoke this utility running in eleavated mode )

  • Joseph Gibeau
    Joseph Gibeau Sep 27, 2013

    Access denied as you do not have sufficient privileges

  • Joseph Gibeau
    Joseph Gibeau Sep 27, 2013

    Well, since I switched the power cord from the pc tower computer from the used surged protector to the wall outlet, my computer doesn't go into a unrecoverable deep sleep. I have had success 3 times now waking up the computer from sleep mode. Before when I would log off or put the computer into sleep, I would see the Green light around the power button go off. Now when I put the computer to sleep the power button green light stays on and just blinks. I also changed the usb selective suspend option from disabled to enabled or on in power saver, high performance and balance, because I'm usb a wireless keyboard and mouse with a usb hub transmiter....I'll let you know if the problem is solved or not.

  • Joseph Gibeau
    Joseph Gibeau Sep 27, 2013

    I disabled wake from NIC in bios setup as well. But, I still couldn't wake up my computer.

×

3 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jan 31, 2009

SOURCE: Dimension E521 stuck in power saver mode

HI dude

i think ur pc's software is jamed better format the hole computer
u could put vista.

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inthecellar

Blue Sky IT Strategies

  • 132 Answers
  • Posted on Mar 31, 2009

SOURCE: Dell OptiPlex GX260 PC Desktop keeps switching its self on

Have you gone into the BIOS to make sure there aren't any power managment features? Do you get the same thing happening if plugged into a different wall socket? Sometimes bad power surges can cause this problem. Other issues have been known to arise from motherboard problems. Or NIC power settings...strangely enough...a quick way to test if it's NIC related might be too unplug any cables from the NIC to see if it stays on or not? There are power settings on NICs in advanced settings. Let me know if any of that helps and remember to rate the solutions. Thanks!

Anonymous

  • 1 Answer
  • Posted on Jul 09, 2009

SOURCE: same prolem with a m8s dell dimension 3100

I had the same problem on my computer that was running Windows XP. On boot up and even when entering the BIOS, keyboard worked fine, but when I got to the login screen, the keyboard would not work at all. The issue I found (I read in another forum) was that if you are using a USB mouse/ Keyboard, there are specific USB ports that they need to be connected to (if you have several on the back of your CPU). I believe the post I read said they needed to be in the 1st/top 2 ports. It worked for me when I switched the leyboard to the top USB port. Maybe it will work for you

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