I would first download the USB drivers from Motorola and try again.
http://direct.motorola.com/hellomoto/nss/driversNplugins.asp#
Motorola did not list your driver separately, but if you have Motorola Phone Tools (you can get it for dirt cheap on eBay).
I am sure the driver is included there as well, as your model is listed by them.
Hope this helps...
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