HEADPHONES AND SPEAKERS Hi There Try this, VOLUME Try Adjusting the vlume on your PC first. Check the volume on the Headphone too if there is one. CLEANING Using a dump clothe. Wipe the plugs with a twisting motion. WIRELESS\BLUETOOTH Check your battery if it is drained. Try replacing them witha new one or charge them if they are rechargables. If all fails then You may have a Sound Card problem. Using a spare Speaker or Headphone check it if it works. If its not then its Defective and needs replacement. If its working then your Speakers or Headphones are defective. Try fixing them by cleaning or checking the Continuity of its cables using a analog Multi tester. Hope This helps =============================================== If you are having trouble with a Newly bought items then return them a demand a replacement or a refund!You may have purchased a reconditioned\repaired\factory defect product.
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