Unplug the printer from the wall. Now remove the power brick from the back of
the printer for 60 seconds. Plug everything back in. This will reset any error
messages the printer has.
Power on the printer. Open the printer and take out the Dell Series 5 Black
cartridge. make sure all the tape is off the cartridge and put the cartridge
back in. Now do the same for the Dell Series 5 color cartridge.
Close the printer. It should print an alignment page. Any error messages?
Black cartridge = black side(left side) color cartridge = color
side(right side)
Photo cartridge = black side(left side) color cartridge = color
side(right side)
Dell Series 5 ink cartridges have a sensor in them
that cannot be reset.
Article on refilling Dell ink
cartridges.
Dell Series 5 ink cartridges can be purchased at
Staples, Walmart or
Dell's
Website.
If these ink cartridges are new, then take them to the place of purchase for
a refund or replacements. If they're old, then try purchasing a new Dell Series
5 ink cartridge.
Rick
I have already done all the things that you suggest.
There is absolutely nothing that you have told me that works.
I understand that Dell printers are not very good..... I have invested over 175.00 in printer cartridges and have new ones in the printer and nothing helps....... now, I am stuck with all the new cartridges.........
I GIVE UP!!!! I WILL NEVER BUY ANOTHER DELL PRINTER.
when i put in me colour cartridge it says Cartridge missing. I have tried reinserting it loads of times but still no joy.
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