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Drain the machine , drain hose next to drank plug , undo the drain plug and make sure there is nothing stopping the propeller turns using a torch to see with , if all turns and nothing lodged there then it's your pump ps easy job to do and cheap to repair your self , if you need more information get back to me colin evans
I have had this same problem - you need to clean the drain as a starting point. You can do this by removing the front panel at the bottom of the machine (you will need a Torx head screwdriver) then gently unscrewing the filter on the bottom right hand corner. Keep a tray underneath though - as water will flood out as you remove the filter! If the filter is full of fluff, you should be able to fix the machine by cleaning it out and then putting it back in.
This has a strong indication that the machine needs a controller. A
controller can be from $80 - $400 depending on model and type. Good
news is they are generally easy to change. I recommend a new knob with
the controller as you will likely break it getting it off without
knowledge and special tools.
Check this website for parts:
http://www.prontoparts.com.au/
Hi Same problem but easy to fix.
Remove back cover of machine. Look to the lower end of the bowl and you will notice a stainless steel wire with hook attached. If this is hanging loose that will be your problem. Reattach the hook to the grey coloured lever , it has a hole drilled through it at the extremity. The wire pulls on this lever to disengage the drum brake during the spin cycle.
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