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Its data cable is broken inside from the computer side or from the monitors back side.
it could be confirmed by shaking the cable one by one from both sides. Than try to change the cable
Hi,
If you are looking for a repair manual for your Compaq MV 5500 CRT Monitor, you will most likely not find one as CRT's are not designed to be serviced by the average user. Servicing a CRT is actually very dangerous work due to the high voltage and current the monitor can store.
However, if you were just looking for a user guide manual, I found one for you here: Click Here.
Hope this helps. If it does, please accept and rate the solution! Contact me with any more questions you may have. Thanks for using FixYa!
First open cpu cabinet. Then refix RAM memory. Pull cmos cell for 10 minutes so all settings of motherbord are defaults. Then pull porcessor fan and processor clean dust from all chip and parts. Remove pci cards from pci slot then check. Let me know if you need more assistanse. Thanks.
Do you have the right display drivers for your video card? You might try playing the movies with a less cpu hungry player like vlc player to see if low cpu speed is the cause.
If still under warranty or if you have no electronic repair experience you should take the set back to the shop or to a repair person. Some of the solutions described below can be dangerous, TV's are very hazardous to service. Even when plugged out, TV's can store very high voltages.
May need to check the caps in the G-2 supply circuit. Also you may have a CRT going flakey. Just a slight G2 level adjustment may suffice also.
Good luck
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