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If you mean the Sony Model # ICF-CD815. A.K.A. Dream Machine
you should check the user manual, for troubleshooting instructions: https://docs.sony.com/release/ICFCD815.pdf
from the manual:
The CD player does not operate.
Did you close the CD lid?
Did you place the disc correctly?
The disk should be placed with the labeled side up.
Dusty or defective disc-Clean the disc with an optional cleaning cloth. Wipe the disc from the center out
Take out the CD and leave the CD compartment open for about an hour to remove moisture condensation.
It seems to be a top loader system, so a few checks are in order:
Check that the disc spins (Insert CD, try to play and open the tray) Be careful, the disc might fly out of the tray!
Clean the CD drive lens with a cotton bud and some optical cleaner (camera shops and radio repair shops/techs should have a suitable liquid)
If the unit seems totally broken, take it to a tech or recycle it at a waste electronics depot and get a new one.
I assume the label is stuck under the platen
the easiest way is to get a rag, wider than the label, dampen it with some solvent, and try to roll it in like a piece of paper. don't use too much solvent, or it will run off into the machine. be careful, it may melt the plastic.
to see if you have a good solvent, stick a label on something it won't hurt, put a little solvent on the label, wait a little bit and see if the label comes off easily.
if you're not careful, you can damage the machine.
or take the machine to a repair shop, the platen is not easy to remove
I'm on my second machine since December. Neither P-Touch would feed the white tape, the other layers bunch up inside the machine. Called Brother, and they were no help (indeed not much interested in my problem), except to suggest I clean the rollers with alcohol/q-tip. This action did result in the tape feeding, but not properly as I now get an unusable label strip with all three layers, and printing on the clear layer backed by black layer. POS if you ask me; it is going back to the store.
1. Check to see if a tape is jammed inside (see 284 Extract a Jammed Videotape). 2.
Try changing the video input and/or output source. Many VCRs have two
ways to receive and send a video signal (coaxial and video direct). If
that works, try changing the cable for the other method to see whether
you need a new cable. 3. Clean tape heads (see How to Clean VCR Heads). 4.
Open VCR and inspect any belts that are accessible (see 284 Extract a
Jammed Videotape). A drive belt may be broken or loose.
If tapes are getting stuck / enmeshed inside the machine, itis 90%
probability) a mechanical problem. Change the Belts, clean all rollers,
idlers, and braking pads. I would suggest that you also replace the Capstan Pinch Roller.
If your tapes are getting stuck, then most likly it is not a cleaning issue, but a mechanical problem. It would be something in the take up supply reel mechanism. Like a bad clutch, take-up gear or idler, and /or a bad or broken belt.