I had the same problem and solved it by: formatting the Coby MP3 player (again) in Windows Media; creating a new playlist in the window that appears at the left of the screen; synching the new playlist to the Coby; and when the player was 100% synched I left the Coby in my PC until I shut it down completely. Only when I saw that my PC was shut down, did I remove the Coby and it worked fine.
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MP3 players can only play audio books and music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
You will need to go to coby website, download the latest drivers. Once downloaded, doubl-click on the file so installs itself. Once completely installed, the restart your computer and then it will connect.
You can use media player to convert most sound files to MP3's, but if you are downloading MP3 files you can copy straight in to your player's music folder and play the files. Does your player hook up to the computer as a "portable device" or as a removable drive? If it hooks up as a removable drive you are set to go with copy and paste. If it hooks up as portable device you need to check in the players settings and look for USB settings and see if you can set it for MSC mode. repost if need more info.How To Download MP3's To My Player. Solve your MP3 Player Connection Problem. Check out these tips for more help.
To fix this problem I found a fix at the coby website. I downloaded this zip file. Unzipped it and did a drag and drop of the font file onto my coby when it was plugged into my usb port. Now I can read my menus again. Yippee!!
Coby no longer keeps a full user manual for this product, but you can use Windows Media Player to transfer your songs onto the player. It is not compatible with iTunes, but you can use the Rip tab in Windows Media Player to rip songs from a CD - you have to go into the Rip Options and change the Rip format to Mp3 first. Coby does have a video on the process at: http://www.cobyusa.com/?p=tutorial
You can also load mp3 files from a music service such as Limewire into your computer's "My Music" folder - Windows Media Player should automatically detect the songs, but it may take a few minutes.
You cant drag and drop from Windows Media Player or Real Player, you have to go to the location on your computer where the audio files are stored *example - 'My Music' folder under 'My Document', copy and paste the songs from that location. Make sure the audio files are MP3 or Unprotected Windows Media Audio files as that is all this unit accepts.