Restart your
computer repeatedly tapping the f8 key to enter safe mode while the screen is
black once in safe mode where the only things working will be your keyboard and
mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight
to your choice
select safe mode with command prompt
Click start run type cmd press Enter
black screen should open DOS mode
this will vary depending on your operating system
Click "Start" icon in the lower left corner
of your computer screen
Type the word "run" in the window that
appears.
A second pop-up window will appear; type in the
letters "cmd," then select "OK."
This will bring up the black DOS command screen.
Type next to the administrator account the following
command: net(space)user(space) the username(i.e. johnadams) *. After typing
this command, hit "ENTER" on your keyboard.
Type in a new password in the command screen prompt
that ask you to type a password. Type the new password again once you are asked
to confirm.
Type the word "Exit." This will bring you
back to your login screen.
Enter the new password that you selected.
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