JVC GR-D31EK Mini DV Digital Camcorder Logo
Rachael O'Toole
Rachael O'Toole Posted on Sep 18, 2007
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JVC GR-DX75AG when i try to record with my camcorder it will not record as 'lens cap' keeps coming up on the screen even though the lens cap is not on. why is this and is it worth me trying to repair it or will it be expensive

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kstahly

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  • Posted on Dec 28, 2007
kstahly
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Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

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  • Posted on Dec 06, 2007
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Hi Rachaelo,
Had this problem with my camcorder (JVC GR-D31EK), everything else work except could not record...problem is with the ccd imager; needs to be replaced, the JVC agent in Ireland gave me the name of their electronics repair centre and imager was replaced free of charge...repair centre billed JVC.....inherent fault with original ccd imager. Hope this helps...Ed

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1helpful
1answer

I own a jvc-d93 digital video camera and when recording the screen is black and the words lens cap appear even though the lens cap is off,can you help.
Please check whether the Camcorder is fully charged. Then, try resetting the Camcorder to the factory settings. Try Power resetting the Camcorder.
To Power reset the Camcorder, remove the battery of the Camcorder press the ON button(if switch, then keep the switch in ON position) for 30 seconds and reinsert the battery in 1 minute. Then, check the operation of the Camcorder.
If the issue still persists, then service will be required. It seems to be an issue with the CCD of the Camcorder.
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Jul 26, 2010 • JVC Cybercam GR-D93 Mini DV Digital...
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JVC will repair it free of cost. Please click JVC CCD Imager Support for details.
Thanks.

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Aug 04, 2009 • JVC GR-D30U Camcorder
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You have a defective CCD imager - the part of the lens that receives the image. Will need to be replaced.
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Aug 03, 2009 • JVC GR D650US camcorder
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When trying to record, screen is dark and lens cap warning appears even though lens cap has been removed!
CCD FAILURE !

dont worry !known fault ! Free Repairs call JVC and they will do it see link below and rate me WELL !


http://www.jvc.co.uk/template.php?page=100102

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May 17, 2009 • JVC GR-DF470 Mini DV Digital Camcorder
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Lens cap still on
Hi, this sounds like CCD chip fault.

JVC will repair this for free if your camcorder was sold between 2002 - 2004 as the CCD chips were faulty before they were fitted into the cameras.

go to them main JVC site and click "support" for details, offer runs until 31/12/08
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Sep 27, 2008 • JVC GR-D20EK Camcorder
1helpful
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Lens cap
ccd image sensor problem, not to worry though!!

JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
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Aug 15, 2008 • JVC GR-D31EK Mini DV Digital Camcorder
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Help! I have a JVC camcorder GR-D53EK. When you turn it on it says "Lens Cap" even though the cap has been removed. The LCD screen shows a greyish colour, flickers and if your lucky it will...
I looked on the JVC website and found a general fault posted for my camcorder. This will be repaired free of charge.
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Aug 14, 2008 • JVC GR-D53 Mini DV Digital Camcorder
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JVC Digital Video Camera GR-DVL107E
Assuming you don't see any video through the viewfinder, it could be that the CCD has died on that camcorder. It happens, though not frequently.

If the video though the viewfinder is clear, there might be some sensor on the lens ring to indicate a lens cap, or an automatic lens cap not properly disengaging when put in record mode. 
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Jan 20, 2008 • Video Cameras
4helpful
2answers

Lens Cap Warning & Gray Distorted Display
CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
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Jan 01, 2008 • JVC GR-D20EK Camcorder
0helpful
1answer

GR-DX75AG
Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factry defect ccd imager. the company recalled these unit and replaced with a stronger version of ccd imager( they are still doing it). check it out.
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