How to change zone/region for HP Photosmart C3180

The reason behind this is the regionalization capability of your product. The printer sets its region/zone after printing a few pages with a particular ink cartridge, once the region/zone is set, the printer would only recognize ink cartridges that are bought from the region/zone it's set to. You can click on the link to determine the compatible cartridges that you may use with your printer.

Only certain cartridges are compatible with your product. This document lists compatible cartridges by country/region. Use one of the following methods to check which cartridges are compatible with your product.Click on the link below for more information.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01573152&cc=us&lc=en&dlc=en&product=1146331&tmp_track_link=ot_search

To change the region there is a special report to be printed from the printer from which some numbers are to be taken which belong to the printers firmware these numbers are to be given to HP they ll run an algorithm on it and then it can be regionalized... one printer can only change a region 3 times....


Try

1. Press Setup until Preferences appears, and then press OK.
2. Press until Set Language & Country/Region appears, and then press OK.
You are prompted with a list of languages. You can scroll through the list of
languages by pressing or .
3. Press OK on the appropriate language.
4. When prompted, press OK to select Yes or Cancel to select No.
You are prompted with a list of countries/regions for the selected language.
5. Press to select the appropriate country/region, and then press OK.
6. When prompted, press to select Yes or No, and then press OK.
You can confirm the language and country/region by printing a Self-Test Report,
as follows:
1. Press Setup until Print Report appears, and then press OK.
2. Press until Self-Test Report appears, and then press OK


Thanks.

Currently, it's a very convoluted process involving a phone call to HP tech support. Unless things have changed, you are also restricted to changing the region code 3 times over the lifetime of the printer. Having said that...see this page here at FixYa:

http://www.fixya.com/support/t465196-change_region_codess_printer_hp_c3180

HP Tech Support number is: 1-800-474-6836

go to hp.com oder the cartridge and have them ship it to you.
or have them suggest what is the best replacement cartridge.

Hi,


Let me inform you that printer would be set as per the zone and here is the information regarding the cartridge details.


Zone 1
Zone 2
Zone 3
Zone 4
02
363
177
801





Regards,


Sagarjd

Just call 1*800*474*6836. Only higher techs are allowed to reset the region of the printer. Don't worry if the printer is already out of warranty. You will still not be billed, just make sure that the cartridges are still in warranty. Then tell the agent that you have a problem in regionalizing the inks. HP will support that problem for free if the ink is still under warranty. You can find the end of warranty date of the ink on the cartridge itself.

Jiffy Epe
HP Tech Support Representative

it would be best to call HP TOTAL CARE. they would know how to reset it.

Hi ,
Let me fist inform you that the question you asked for is related to "regionalization" of the printers . It is very particular to HP printers.
You can just regionalize your printer thrice in the enitre printer lifetime - not more than that. And the codes you are referring to - they are not there somewhere - they have to be logged in by the back end team who decode the "10-tap test" to re-enter the codes for regionalization so that the printer becomes compatible in the region you are using it in.
The cartridges even change in every country to make the printer work - let me state you how.....as per www.hp.com
HP Photosmart C3100 All-in-One series This product uses regionalized ink supplies, so the inkjet print cartridges for the product depends on where you are in the world. If you do not know which pen regionalization zone you are in, click here to view the Regionalization Country-to-Zone Mapping Table . Once you know the zone, you can identify the cartridges used in this product. Cartridge Description Zone 1 Zone 2 Zone 3 Zone 4 black inkjet print cartridge HP 92 HP 336 HP 132 HP 850 tri-color inkjet print cartridge HP 93 HP 342 HP 136 HP 854 black inkjet print cartridge Not availaible HP 338 HP 131 Not available tri-color inkjet print cartridge HP 95* HP 343 HP 135 HP 855 photo inkjet print cartridge HP 99 HP 348 HP 138 HP 858 *The HP 95 is not compatible with printers sold only in North America; instead, use the HP 93 Tri-color cartridge. Refer to the link to understand how the world is divided into 4 zones - http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00586&cc=us&lc=en&dlc=en&product=1146331#zone_mapping And you can beleive into what i say as I work for HP printers....! the best i would suggest is to call up Technical / Customer Care centre and tell them you need to reset....they will assist you for 10-tap test and ask you to send them the 10-tap test and the Proof of Purchase of the region cartridges.....and then wait for the back end team to call you within the next 48 hours.

Open the printer from the "Printers and Faxes" folder and go to Printer -> Properties



On the "General" tab, click "Printing Preferences"



Now, hold down the CTRL key and double click on the HP logo in the bottom corner.



Enter these codes in the top five boxes:
0229, 8572, 8308, 5992, 4000.
The "total" box should now read 27047

Hi mr delltech1427, can u please give me a step by stef procedure to do the printer setting reset. i have a same problem here in my printer HP photosmart c4180. TNX