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Question about Compaq Presario Laptop

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Booting up my laptop is being stupid!! it wont boot up everytime i turn it on it goes to that "we apologize for the inconvience" window. i've tried all the safe modes, last good mode, and start windows normally and it still will not start it'll just go back to that screen. the reason i turned it off was because the wireless connection kept fading out even when i was within in 10 to 15ft of the server. please help me ASAP!!!! i miss my computer already!!!!

Posted by missjohnson on

  • missjohnson Sep 18, 2007

    by the way its a presario compaq


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Hi, Normally this problem stems from changes/addition of the hardware or software and Windows was not properly configured. Since as you posted " modes...last ...normally" then perhaps it is something else. Might I suggest that you try clean and re-seat your memories. To do this, with the laptop powered down, invert and look at the bottom cover/panel. There should be a lid/cover roughly 3X3in. with 1 or 2 very small screws. Upon removal, there should be 1 or 2 memory strips. To remove, slightly bend the 2 retaining clips at each end away from the memory, this should free the memory and slightly pop out. You can now remove and proceed to clean the little gold contact pins at the bottom. It might also be a good idea to clean the mating slots (where it goes). A good cleaner is a pencil eraser and for the slots, an old dry toothbrush. An old dry/clean paint brush may also can in handy. If this does not solve the problem, you may have to use your recovery CD or do a clean/fresh install of your OS. The worst possible scenario is a defective hard drive which again is relatively easy to replace. Hope this be of some help. Post back how things turned up or should you need further information. Good luck and kind regards.

Posted on Sep 18, 2007

  • Anonymous Sep 18, 2007


    Some versions/models have their memory underneath the keyboard.


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