SOURCE: E61N help
Before all, make a backup of device thrugh explorer or similar.
On the same link;
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898
longer down on the page, you will find:
What if the device still doesn't start?
If your device still only shows a cross after you turn it on, try formatting the internal memory or memory card of your device.
Please follow instructions carefully...
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