Question about iRiver H10 MP3 Player

1 Answer

IRiver H10 I tried to synch up my iRiver and it locked up. Now when I turn it on it says' "SYSTEM INITIALIZATION PLEASE WAIT...". The clock is not turning and it does not get recognized by my computer when I plug it into the USB port or I would have tried to re-fromat the drive. I tried every to get it to re-start and nothing happens. It's time to get the sledge hammer out and go and get a new iPod apparently. Can anyone help? I was happy with the H10 and used it everyday for the past three years. Thanks, Gushang

Posted by gushang on

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Anonymous

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Sounds like you either have a bad hard drive or some of the song files are corrupted.Have you gone into the "Emergency Connection" mode to reformat the player? Rest the player; if it's a 20gb stick a paper clip in the reset hole, on a 5 or 6gb remove and replace the battery. Then connect the player to the PC. Hold the enter button down when you turn it on, it should come on and read "emergency connection" at the top within a black band.
You must go to the iriver.com web site and download the firmware updater for your player. Her is the link; http://www.iriveramerica.com/support/hd/. Then select either the 5-6 or 20gb firmware. Run the firmware program while the player is in the "Emergency Connection" mode. You can also get the firmware upgrade info from iriver. That should solve your problems and in addition you will be getting the latest firmware.

Posted on Oct 11, 2007

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I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
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------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
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I'm not a native English so my language could make you confused, any questions you can contact me
[email protected]

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I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me. :)

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