Apple iPhone 4 Black Smartphone Logo
luis Posted on Sep 21, 2013
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Cant update my iphone 4 (model mc609ll ) - Apple iPhone 4 Black Smartphone

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Arjun Komath

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  • Master 1,170 Answers
  • Posted on Oct 04, 2013
Arjun Komath
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Perform a recovery-mode restoreIf your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.

  1. Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
  2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    • If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
  3. While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
  4. Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
    cant update my iphone 4 (model mc609ll ) - ht1808--connect_to_itunes-001-en.png
    Note:
    If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
  5. iTunes should automatically open and display the following message:
    [img alt="Alert text: "iTunes has detected an iPhone in recovery mode..."" width="520" height="241" src="http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT1808/HT1808--recovery_alert-002-en.png" data-hires="true">
    "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
    If iTunes not open after two minutes, please open iTunes yourself.
  6. Use iTunes to restore the device.

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This is very annoying indeed. Try Googling some solutions like, "'iPad Model Name' Freezing issue after updating to 'iOS Version'"(Insert model name where 'iPad Model Name' & 'iOS Version' is stated). It is very hard to figure out your problem without your iPad Model and what iOS version you have updated to.

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