Does not pick up paper from the tray

There is usually a photo sensor in printers or sometimes a mechanical switch in the paper bay which notifies the printer logic that there is no paper, it is probably this system which has failed.

If you're really lucky sometimes paper dust covers the light sensor and a quick blast of compressed air resolved it, other than that its a repair job.

It sounds as though the rollers are needing to be totally replaced. There are other rollers as well and pickup pads that need replacing after awhile. I suggest taking it to a Lexmark dealer as the Dell and Lexmark printers usually take similar parts. They may even sell you the parts to replace yourself if you know what you are doing.

Take off the pick up rollers. Turn them inside out and put them back on.

We use these printers in the computer labs at the school district I work for. The easy inexpensive fix is to turn the rubber bands on the rollers inside out.

Easy fix. Replace the pick up rollers. There cheap and easy to replace. It make perfect sense, bought at the same time and use the same amount then the pick up rollers are going to wear out causing paperjams at the same time.

Take off the two rubber rollers, turn them inside out and replace them, Voila!

Steps you should follow;
1. Clean roller with Isopropyl alcohol not water /soap.
2. goto www.dell.com or www.marketpoint.com to order the needed parts.

Good Luck,
Rich Lilja

If your Dell 1700 laser printer is not pulling paper all the way, try cleaning the pick up rollers.

To access the pick up rollers. Turn off the printer. Unplug everything from the back of the printer. Take out the toner/drum and set this aside out of the light (the drum is effected by light). Remove the paper tray. Set the printer on its backside. The rollers are located on the underside of the printer where you just removed the paper tray. You may have to move a blue flap to get at the rollers. Take a damp paper towel and clean these off. Another possible solution is to take the grey rollers off and turn them inside out and then place them back on the printer.

The pick up rollers should not be shiney, or cracked and dryed out. If they are, they will not pick up the paper to feed it into the printer. The tires should have "traction" to them so that they can grip the paper and feed it into the printer.

Once you have the tires cleaned off or turned inside out and placed back on reassemble the printer and try printing.

Hi albrecht,

i think u might have used ur printer without paper often . unplug the printer from system and switch it off.Replug it again on the system ant switch it on and see. Even then if it is not printing uninstall the drivers for printers and reinstall again and print.