You can test your tuner into other pc if works properly and if the same problem occurs, well maybe you just need to replace it with a new one. another thing that i can recommend is that, check your memory and video card if it is working properly cause sometimes if this componets are defective it can affect the performance of other peripherals, without noticing it, like for an example is...... you can still use computer with other applications but its not working when you're using your tv tuner, this is an implication that etheir of the two component is defective already.
What if you test that tv tuner in other pc and observe if it works. and if the same problem occurs you may just have to replace your tuner with the new one. onother thing that i can suggest is, check youre memory and video card if it works properly cause sometimes defective components like this can affect the performance of the other peripherals.
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ATI should give you the software in a zipped file as a free download. If they do, then save it to your desktop, and later, when you go to install it, unzip it to a file. It should install. Just choose the support and download section on the ATI site.
When you watch TV with a Cable Box or a Dish Network Box you are using a tuner inside that box. The signal that comes out of that box only contains one channel, the one you're tuned to. So you can take the output of the Dish Box and send it into your ATI tuner card, but you cannot change the channel to anything other than what the DIsh Box is set to. I'm sorry, but that's just the way it is. I use a Hauppague tuner card that has what's called an "IR Blaster". By hooking this device up to my Cable Box and I can used my computer to change the channel on the Cable Box itself.
If you had cable, you could run the cable into the TV tuner and watch the analog channels. I have Time Warner in my area and they still broadcast about 50 channels in analog. I cannot use the tuner card to watch any of the digital channels. This probably does not help you, but I thought you might like to know.
I want you to know that I don't get paid to offer these suggestions. I know it's a strange hobby, but I like to help when I can. Even though I cannot solve your problem I hope I provided helpful information and you will give this solution a positive rating. I've noticed that many times this type of question goes unanswered because nobody wants to get a bad rating when a problem has no solution. Thanks and good luck.