My daughter was listening and downloading songs onto her rio. 30 minuetes afterward she tried to turn her rio back on and nothing. we tried charging it overnight and the power will still not turn on.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The Rio Carbon will not play songs from iTunes unless they are in mp3 format. If you cannot download the songs in this format then I would recommend a program such as mediacoder to convert the tracks. I don't know why iTunes was recommended for the Rio but I would just use drag and drop into the folder called Music on your Rio.
Yes I solved the problem..I contacted Rhapsody and they told me my 30 day period had been expired and I needed to renew my subscription which would be $14.99/mo. All the songs that I downloaded onto my mp3 I thought I would automatically get after the 30 day period was over...guess not!
Windows only.... Please post if you are not using windows...
Open My Computer with your Rio plugged in. Right click on your Rio carbon and click on format. Leave the default values - if it asks you something then use your initiative. Then click on format. Then
when it has finished formatting go to your firmware (can be downloaded
from:
http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235). Follow the instructions and then it should load the firmware onto your player. When it has done then your player should (in theory!) work properly.
I would recommend going into 'my computer ' and going into the music folder in your Rio. If your music is in here then make sure that it is a supported format (Eg. MP3, WMA. AAC is not supported)
If it is in here and it is a supported format then try formatting it and putting the tracks on again.
If that doesn't work then try upgrading to the latest firmware.
Perform a firmware upgrade as instructed on the rio website - it will wipe everything clean. Make sure the player is fully charged or this upgrade will kill the player.
Ok, Connect your MP3 player to your PC then if the computer recognize it then I recommend a "Firmware Update".
link to firmware update for Rio Sport S35S
Windows Version
http://www.digitalnetworksna.com/support/rio/downloads/RioS/RioSSeries_firmware_203.exe
Mac OS Version
http://www.digitalnetworksna.com/support/rio/downloads/RioS/RioSxx_firmware-mac_203.sitx
If it doesn't work. Then there is a hardware problem in your Rio, maybe the BIOS ROM went bad.
Good Luck
Try this and let me know if it works:
Plug the player into the computer (by the USB cable obviously), open your Rio Music Manager, go to "Tools", "Synchronization options". Then create a "synchronization profile" as instructed. As you progress through the instructions, your second preferrence to edit is called "content deletion". This is where you can tell your player to NEVER delete your music. (Choose "never" from the dropdown menu). Then follow the rest of the steps, answering the other questions as you prefer. Hopefully this will prevent your player from losing songs you've already downloaded.
×