I am not able to format my Sansa m240 mp3 player. In the windows explorer, I do not see the Sansa m240 - instead I see MTP device. I do not see the format optiion when I right click on the MTP device item in the windows explorer. I am not able to do any operation with this mp3 player in the system now. Can anyone help me in getting rid of this problem? Thanks Sri

Follow these steps to drag-and-drop music files to your Sansa player:
1. Connect your Sansa player to your computer.
2. Open Windows Explorer.
3. Double-click on your Sansa player.
4. Double-click Internal Memory if you are using WMP 11 or double-click
Media if you are using WMP 10.
5. Drag and drop music files from your computer to the Sansa player’s MUSIC
folder.

Format it in windows explorer and try again by ading in new files.

1. Are you able to turn it on ?
If so, press the the "power on" button the second time to activate the menu.
Still no luck ! Try putting in a new battery and try again.
2. You cannot "reset" anything.
3. Open up "windows explorer"
4. Scroll down the left pane of the window till you see the "sansa" removable disk
5. Right click it and select "format"
6. After formatting, try adding your files back again.
7. Use the >= button on the player tp play the songs.

Hope this has been helpful to you.

did you try the website, usually they have the software

how to download songs and delete the songs

My Sandisk Sansa m240 lost all the songs and then I could not delete them. I was able to laod up new songs, but there was no spare memory. I was able to fix this issue by re-formating.

Using windows explorer right click on the "Sandisk sansa M240" and click "format".

Now working OK.

go to samsung.com go to support and email them

You need to switch the player to MSC mode. Got to settings -> USB -> MSC. Then you will be able to format the drive. If it is in MTP mode you can only tranfer files using Media player.

Your M240 may have encountered a corruption in its Music Database, and may be corrected by formatting and updating the firmware. Try this: Manually switch the player to MSC mode and format through "Disk Management". Here are the steps: Step 1: Locate the "Hold" switch on the side of the M240 and enable it (you should see an "orange-colored" surface when it's enabled) Step 2: Plug the M240 to your computer (recommended Operating System is Windows XP and above) and check Windows Explorer if the player is detected as a "Removable Drive" Step 3: Open "Disk Management" by right-clicking on the "My Computer" icon, then selecting "Manage" Step 4: Your "Disk Management" window should be divided into 2 panes. On the left pane, click on "Disk Management" Step 5: On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa M240. The lower section also contains the drive # pertaining to your M240. Right-click on either drive letters pertaining to the M240 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked. Step 6: In general, Disk Management is more the effective tool for formatting your M240 and assuming the format processing completed without any errors, proceed to updating the firmware of your player. Step 7: Use this link to download the Sansa Firmware updater: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Save this file to your Desktop and run it while your M240 is still plugged in to your PC. Follow the on-screen prompts. Step 8: "Safely remove" your M240 from your PC and -- with a fresh battery -- power on your player. It should boot up normally. I hope this works. The M240 is a great player

This error message may largely be due to the corrupted Music Database file that the Sansa M240 creates to maintain an information pool on the music files downloaded to it. Normally, if you are unable to completely format the player in Windows Explorer, there are still 2 other (and actually, more recommended) options that you have: (1) Switching the M240 to MSC mode and formatting in "Disk Management". You can get to this window by right-clicking the "My Computer" icon and selecting "Manage". Make sure that you use the FAT file system to optimize the 1GB memory (2) Switching the M240 to MTP mode and formatting the player in Windows Media Player 10 or version 11. The mode of the M240 can be changed by accessing the menu and going to "Settings", then choosing "USB" In general, formatting the player in "Disk Management" is more effective than formatting it in Windows Explorer. Also, it would be a good idea to upgrade the player's firmware to the latest version via the SanDisk website: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 I hope this helps. The M240 is a great player.