Freecom 400gb external hard drive not being detected(vista)

SOURCE: Hard drive not mounting

If you still have the files on your pc and just use the drive as a backup, then there is nothing lost yet, and no need to recover, just return to retailer. But if there is any sign of life, check; Right Click My Computer>Properties>Device Manager>Hardware,see if your Drive is in the list, if not, on top right there is an icon for scan for new hardware. See if your PC can find your drive, if not return it.

Pedro

• 233 Answers
• Posted on Jan 09, 2008

SOURCE: Can't access my lacie external hard drive

I would first plug it in to a different PC, this will tell you if the problem is the Lacie or Windows Vista.
if it works on a different PC then remove it from Device manager or go to the Lacie website for Vista updates.

If it does not work on a different PC then there are 3 possibilities
1. the drive got cleared data lost
2. the enclosure is bad (I would bet on this)
3. the drive is bad

purchase a USB enclosure, remove the drive and install it in the new enclosure plug in and test.

Hope this helps
thanks for rating

SOURCE: External USB drive making clicking noise - Windows does not recognize it!

it is going to crash soon as the platter seems to broken it is non repairable yes but u can save the data by taking help of any good tech

SOURCE: freecom 400gb not being detected

you may need to format it via Computer Management->Disk Management if there is nothing in it.

SOURCE: Lacie Hard Drive won't connect via USB anymore

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
　
DO NOT PLACE IN A FREEZER !
THIS IS VERY OLD ADVICE FOR VERY OLD TYPES OF HARD DRIVES THAT ARE NO LONGER EVEN MADE. A FREEZER CAN CAUSE MORE DAMAGE.