I just bought this printer, installed software, hooked it up but have not gotten it to print anything but solid yellow. Even the test sheet I requested it print. Any ideas? I feel I'm missing something basic here. Thanks!! -Melissa
This is easy enough - ring HP and tell them to come and replace it. If the machine is less than 30 days old (i believe) you are entitled to class it as DOA and receive a new machine rather than a fix. The solid colour is indicative of a process engine/formatter fault
Posted on Sep 17, 2007
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