SanDisk Sansa E280 MP3 Player Logo
Posted on Apr 17, 2009
Answered by a Fixya Expert

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Can't delete duplicate tracks!

I had been using my Sansa e280R with Rhapsody but then I got a new computer with Vista and wanted to switch to Windows Media Player. Media Player recognizes the Sansa and I am able to sync (or so it appears), but now the tracks are in duplicate or triplicate and I am unable to delete them. Help!

  • el_cocomax May 10, 2009

    I CAN'T DELETE DUPLICATE FROM MY e280 SANSA

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1 Answer

Joe Negus

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  • SanDisk Expert 652 Answers
  • Posted on Apr 19, 2009
Joe Negus
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Joined: May 06, 2008
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Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first

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0helpful
1answer

When on click on my sansa e260 in Rhapsody I see

Try the following method to see what is on your Sansa e260

Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.

If you want to delete some or all of the files do the following:
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Good Luck,
I hope this helps
0helpful
1answer

How do i get ride of my music already downloaded from rashpody?

Use Windows Media Player 11 to delete those songs off of there - the Rhapsody downloads won't work after the 30-day trial has expired anyways:
To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard
0helpful
1answer

Deleting songs.

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
connection.
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC
folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

-Tha Mp3 Doctor
0helpful
1answer

Can't find clip in my computer

This is and excerpt from "EphMusicFan" on the Real player forum. Original link is also below.

" The following steps finally fixed everything for me. While it may seem long, it only takes about 15 minutes and should fix everything.

If you run windows XP don't have Windows Media Player 11 installed, download and install it here,
http://www.microsoft.com/windows/windowsmedia/player/download/download.aspx

Run Windows Update, and install all high priority and optional updates related to Windows Media Player or device synchronization.
On XP, the updates include:
Update for Windows Media Format 11 SDK for Windows XP (KB929399)
Security Update for Windows Media Player 11 for Windows XP (KB936782)
Update for Windows Media Player 11 for Windows XP (KB939683)
Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)

Open Rhapsody
From 'My Account' menu select de-authorize computer
Close Rhapsody

To delete the mcs.rma file:

1. Close RealPlayer/Rhapsody
2. Click the Windows Start button. Then click Run.
3. Type %windir%\system32\ and click OK.
4. Find the mcs.rma file.
5. Right-click mcs.rma and select Delete.
6. Close the window.

To delete the basi3260.dll file:

1. Open the My Computer icon on your desktop.
2. Open the C: drive (usually Local Disk (C:\)).
3. Open the Program Files folder.
4. Open the Common Files folder.
5. Open the Real folder.
6. Open the Plugins folder.
7. Find the basi3260.dll file.
8. Right-click basi3260.dll and select Delete.
9. Close the window.
10. Restart your computer.


on sansa Clip itself, disconnected from computer, go to settings, then choose format

Make sure Rhapsody, Windows Media Player, and all other media programs are closed

download firmware
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=2946 (make sure you get 'Americas' firmware version)
unzip firmware file
connect to computer
drag firmware file onto sansa Clip icon in Windows explorer
wait to finish all copying (Sansa Clip screen will say connected, not writing or reading)

disconect
firmware updates on device, then it shuts off automatically
turn it back on
reformat from device (settings menu, format)
put in msc (under USB mode on settings menu)

reconect
open sansa Clip E:/ in Windows explorer, delete all files (should be 6-8 folders and files in top level directory of Clip)
reformat from windows explorer (right click, format, (FAT file system, NOT FAT32))

disconect
put in mtp (under USB mode on settings menu)

Open Rhapsody
It will run through quick setup again, due to files deleted before.
'Reathorize Computer' (under 'My Account' menu)
"Update Track Licenses' (same menu)

connect to computer
wait for Rhapsody to fully load clip (may take 30 seconds)
reformat from rhapsody (right click on sansa clip icon in rhapsody, select reformat)
hold down control and shift buttons at same time, right click on sansa clip icon in Rhapsody, select 'reset secure clock'
right click on sansa clip icon in rhapsody, select authorize device
wait while sansa clip updates (wait for screen of device to say 'connected' for a while, rather than writing or reading)

disconect

reconnect
wait a while updates finish

disconect
verify acount, and dates on device, under setting menu, account
should say renewed (with today's date) expires a date 30 days later.


download one new track from rhapsody you never have downloaded before

reconect
transfer that one track to clip
wait for all updates to finish

disconect
verify account, dates on device, check that the track plays properly"

Hope that helps.

http://real.lithium.com/real/board/message?board.id=InstallingRhapsody&thread.id=26724
0helpful
2answers

Player stopped working with rhapsody

Uh, I had a similar problem which was extremely difficult to solve. What you want to do is reformat your entire MP3 player. YOU WILL LOSE ALL THE MUSIC ON YOUR SANSA. But you can simply resynch it.

http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe

1helpful
1answer
0helpful
1answer

DELETING VIDEOS FROM MY MP3

Below are the instructions. I hope I've made them clear enough!
Make sure your device is under MSC instead of MTP...To do that go under Menu, settings and then usb mode...
--

Step 1
Open up Windows Explorer: Start > Programs > Accessories > Windows Explorer

Step 2
On the right of Windows Explorer, click on My Computer

Step 3
You should see two devices after your CDROM drive. One will be SANSA E260R and the other will be Sansa e200R Rhapsody. Chose the one on the top; the one that doesn't say Rhapsody. It may say E250R, E260R, E270R, or E280R depending on which model you have.

Step 4
Once you're viewing the device, you'll see the folders: PHOTO and VIDEO. These are the folders that contain your photos and videos. For videos, you can simply remove the video you want to delete - it will completely remove it.

I hope that helps
Please rate accordingly
Thank you
Computerrep
0helpful
1answer

DELETING VIDEOS FROM MP3

Below are the instructions. I hope I've made them clear enough!
Make sure your device is under MSC instead of MTP...To do that go under Menu, settings and then usb mode...
--

Step 1
Open up Windows Explorer: Start > Programs > Accessories > Windows Explorer

Step 2
On the right of Windows Explorer, click on My Computer

Step 3
You should see two devices after your CDROM drive. One will be SANSA E260R and the other will be Sansa e200R Rhapsody. Chose the one on the top; the one that doesn't say Rhapsody. It may say E250R, E260R, E270R, or E280R depending on which model you have.

Step 4
Once you're viewing the device, you'll see the folders: PHOTO and VIDEO. These are the folders that contain your photos and videos. For videos, you can simply remove the video you want to delete - it will completely remove it.

I hope that helps
Please rate accordingly
Thank you
Computerrep
0helpful
1answer

Sansa e250 keeps shutting down

try and see if it is in MY COMPUTER if it is there download the newest firmware and update it if that doesn't work uninstall the mp3 player from your computer and then installit again.
0helpful
1answer

Cant transfer anything to my player (e250)

i'm having a similar problem. every time i sync new music my computer tells me its on, but the tracks aren't on the player. it also refreshes every time i turn it on, which takes forever amd is getting really annoying. could this have something to do with my new microSD card?
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