Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Apr 17, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

LR CODE ON DISPLAY

Washer will not rinse or spin. It does wash properly, but when it gets to rinse cycle it just sits and motor runs. When it gets to spin cycle it does not spin. We smelled what appeared to be some type of electrical short prior to this problem. The letters "LR" appeared on display panel.

Maytag Neptune, Model# MAH5500BWW

  • gerald_colla Apr 17, 2009

    I must add that it does not wash now. It fills with water, but does not wash. I started to think our motor is *&^(*&^(*?????



    Please tell me this is not my problem.



    gerald_colla

  • Anonymous Apr 17, 2009

    same problem fills then does nothing Lr on display

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 15,935 Answers
  • Posted on Oct 01, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Dec 21, 2008
Answers
15935
Questions
19
Helped
5036791
Points
35540

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source..."Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 (ten being hardest) I'd call it a 3.5. If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job. It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear. Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer. The instructions don't ask you to, but I would remove the brace on the left to make life easier. This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board. My wrench was too big to get to the bolt to remove the harness from the motor. All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor. As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft. The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together. There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish. Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!@@$

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My front loader washing machine suddenly stop working at there is an LE sign

LG, the electronics and appliances conglomerate, manufactures a variety of high-efficiency washing machines. Whether you have a front- or top-loading model, your LG washer is equipped with an error-monitoring system. When the LE code appears in your display, it indicates a problem with the motor. The problem can be related to several different issues. In order to clear the error, determine which issue is at hand.
New Installation The LE error code may appear in an LG washer's display if installation issues exist. It indicates a miscommunication between the wash motor and the control panel. In most cases, you can simply reset the washer to solve the problem. Unplug your washer before pressing and holding the Start/Pause button for approximately five seconds. Plug it back in and set the washer to a rinse-spin cycle to see if the code has cleared. If the code reappears in the display, contact LG at the phone number in your owner's manual for assistance.
Thermal Overload Protection Your washer may display the LE code if the thermal overload protection circuit in the motor has been tripped. The feature is designed to prevent the motor from overheating and causing permanent damage to the washer. To clear the error code, the motor must cool down. Allow the washer to sit for approximately half an hour before restarting the cycle. If the code reappears, the motor may have an issue that requires a service call. Unplug your washer and contact LG.
Excessive Suds If your washer detects excessive soap suds in the drum, the LE error code can appear. Typically, excessive sudsing occurs when you use too much high-efficiency detergent or a detergent that's not specifically high-efficiency detergent. Always follow the guidelines in your owner's manual and on the detergent label to determine what type of detergent, and how much, to use. To get rid of soap suds in the drum and clear the code, unplug your washer and let it sit for a half hour so the suds can dissolve. Plug the washing machine back in and turn it on, hitting the Spin Speed button and selecting "No Spin." Press the Start/Pause button to turn on a drain only cycle. When the cycle is completed, remove the load from the tub. Start a rinse-spin cycle to clear away any residue. You may need to repeat the cycle to remove all of the suds.
Load Issues The LE error code can appear in an LG washer's display due to certain load conditions. If you are washing a large load, don't choose a gentle cycle like Delicates, Hand Wash, Perm Press or Wool/Silk. Reserve them for smaller loads. To reset the washer, unplug it and press the Start/Pause button for five seconds before plugging it back in. The LE code can indicate that the washer has been overloaded; large loads and bulky items can strain the motor. Remove a few items from the washer to reduce the load size and restart the cycle. If the code appears again, let the washer sit for a half-hour so the motor has time to cool down before you restart the cycle.
0helpful
1answer

Error codeLr?

The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason. By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing. The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down. You don't mention in your question if the LR code occurs every load or once a week.

More information on when the error is occurring would be helpful resolving this problem. Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down. This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes. At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


  • image53872img-th.jpg
  • image53908img-th.jpg
0helpful
1answer

LE errorMashine get only a litle water and the motor make a noise and after this its coming a L E on the display

Is this a new installation?
In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?
Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.
wmoverloaded.jpg NOTE: Make sure the drum is not overloaded
Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.
Sep 10, 2010 • LG WM0642H
0helpful
1answer

The washer will not complete the wash cycle. Lr

http://www.servicematters.com/maytag_library/docs/TDL-0044B-B.pdf

If all else fails, replace motor control board, and/or motor.



I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

0helpful
1answer

Washer does not wash but timer runs through cycle and has code lr when cycle is through

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" - the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source...

"Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 I'd call it a 3.5.

If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job.

It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear.
Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer.
The instructions don't ask you to, but I would remove the brace on the left to make life easier.
This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board.
My wrench was too big to get to the bolt to remove the harness from the motor.
All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor.
As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft.
The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together.
There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish.
Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question !@@$
12helpful
1answer

LG Tromm wm1814cw LE flashing on digital display,

Here are few troubleshooting tips that i have found. If you acquire further assistance please let me know...

Is this a new installation?
In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.

Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?
Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.



0helpful
1answer

My washing machine keeps shutting off and has the letters LE in the display. What's going on?

In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the was
Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.



Has the washer been overloaded?
Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.

It could also mean the hall sensor is defective and will need to be replaced.
0helpful
1answer

Washer wont do spin cycle , I think is not finishing the full rinse either, after I shut it off restart @ spin or rinse , display shows 15 min wont start & changes after clicking to 5 then 3 then LR...

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" - the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source...

"Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 I'd call it a 3.5.

If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job.

It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear.
Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer.
The instructions don't ask you to, but I would remove the brace on the left to make life easier.
This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board.
My wrench was too big to get to the bolt to remove the harness from the motor.
All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor.
As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft.
The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together.
There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish.
Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question %^$&*UR
0helpful
1answer
1helpful
1answer

Wash cycle will not complete

Hi, this code(LR), represents a malfunction that is located in the Motor Control board. this board is responsible for the proper function and speed of the motor. the unit will not operate properly with a bad MCB

You will need to replace the damaged MCB asap if possible.

This MCB replacment will cost $215.00(part cost)
Not finding what you are looking for?

260 views

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...