Question about Mintek DTV-263 26 in. TV/DVD Combo

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DVD was stuck, removed it, but now TV display is "Open"

We removed the stuck DVD by taking the back off and getting it out. Now, when we turn the unit on the menu diplays "DVD" or "Card". Then, it shows an icon of a dvd player in the corner and says "Open". Not sure if this means the dvd door is open or not, but we can't change the source to watch TV or anything else. Suggestions? Thanks.

Posted by KCarew on

  • 1 more comment 
  • lucky19s Nov 20, 2007

    DVD is stuck in unit and I can't get it out. DO not know how to get the back off as other person suggested.

  • MG12 Jan 15, 2008

    I have the same problem - only used DVD player one time and the DVD is now stuck in the unit but the TV works fine.

  • budapest Mar 10, 2008

    I have the same problem not being able to take the DVD out. Callled QVC they have no way of helping. I suggested they talk with their Tech support people to find a solution as this appears to be a manufacturing problem.



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Here is the fix for this problem and it orked for me.

Posted on Mar 20, 2008



You are having a all to common problem with this unit. The TV will need to be seviced. If you bought it from QVC they will give you a number to call if it is still in warranty. If not call the place where you bought it for help. At the present time Mintek has gone bankrupt. Another service company is making the warranty repairs.

Posted on Oct 04, 2007


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hope this helped
please rate well.

If you need further help, reach me via phone at

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