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Scanner error - Epson Stylus CX5400 All-In-One InkJet Printer

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Inky Fingers

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When you switch it on, does the scanner try to move? If it does but cannot, is there a locking mechanism that you have forgotten to unlock? If not, in most cases the head is stuck. You can try to dismantle it and move the head by hand to half way down the track. Then reassemble and see how it behaves. If it then returns home and stick in the same place, there may be a problem with the track. Use some PTFE lube to (very sparingly) to grease the track. If it still sticks then there is another physical problem which may mean the scanner unit needs replacing. you can get a service manual to help you dismantle it from http://www.TheServiceManualShop.com

Posted on Sep 16, 2007

  • Inky Fingers
    Inky Fingers Sep 16, 2007

    If you dismantle the scanner make sure you do it in a VERY CLEAN environment. Any dust or fingerprints will leave marks on all your scans.

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